SovBundle/Model/Ticket/TicketModel.php

<?php

namespace Lc\SovBundle\Model\Ticket;

use Doctrine\Common\Collections\ArrayCollection;
use Doctrine\Common\Collections\Collection;
use Doctrine\ORM\Mapping as ORM;
use Gedmo\Mapping\Annotation as Gedmo;
use Lc\SovBundle\Doctrine\EntityInterface;
use Lc\SovBundle\Doctrine\Extension\BlameableNullableTrait;
use Lc\SovBundle\Doctrine\Pattern\AbstractLightEntity;
use Lc\SovBundle\Model\User\UserInterface;

#[ORM\MappedSuperclass]
abstract class TicketModel extends AbstractLightEntity implements TicketInterface, EntityInterface
{

    const TYPE_TECHNICAL_PROBLEM = 'technical-problem';
    const TYPE_GENERAL_QUESTION = 'general-question';

    const TICKET_STATUS_OPEN = 'open';
    const TICKET_STATUS_BEING_PROCESSED = 'being-processed';
    const TICKET_STATUS_PROCESSED = 'processed';
    const TICKET_STATUS_CLOSED = 'closed';

    #[ORM\Column(type: 'string', length: 32)]
    protected $type;

    #[ORM\Column(type: 'string', length: 32)]
    protected $status = self::TICKET_STATUS_OPEN;

    #[ORM\Column(type: 'string', length: 255)]
    protected $subject;

    #[ORM\Column(type: 'array', nullable: true)]
    protected $tags = [];

    #[ORM\Column(type: 'string', length: 64, nullable: true)]
    protected $visitorFirstname;

    #[ORM\Column(type: 'string', length: 64, nullable: true)]
    protected $visitorLastname;

    #[ORM\Column(type: 'string', length: 128, nullable: true)]
    protected $visitorEmail;

    #[ORM\Column(type: "string", length: 255, nullable: true)]
    protected $visitorToken;

    #[ORM\OneToMany(targetEntity: 'Lc\SovBundle\Model\Ticket\TicketMessageInterface', mappedBy: 'ticket', cascade: ['persist', 'remove'], orphanRemoval: true)]
    #[ORM\OrderBy(['id' => 'ASC'])]
    protected $ticketMessages;

    #[ORM\ManyToOne(targetEntity: 'Lc\SovBundle\Model\User\UserInterface', inversedBy: 'tickets')]
    protected $user;


    public function __construct()
    {
        $this->ticketMessages = new ArrayCollection();
    }

    public function getType(): ?string
    {
        return $this->type;
    }

    public function setType(string $type): self
    {
        $this->type = $type;

        return $this;
    }

    public function getStatus(): ?string
    {
        return $this->status;
    }

    public function setStatus(string $status): self
    {
        $this->status = $status;

        return $this;
    }

    public function getSubject(): ?string
    {
        return $this->subject;
    }

    public function setSubject(string $subject): self
    {
        $this->subject = $subject;

        return $this;
    }

    public function getTags(): ?array
    {
        return $this->tags;
    }

    public function setTags(?array $tags): self
    {
        $this->tags = $tags;

        return $this;
    }

    public function getVisitorFirstname(): ?string
    {
        return $this->visitorFirstname;
    }

    public function setVisitorFirstname(?string $visitorFirstname): self
    {
        $this->visitorFirstname = $visitorFirstname;

        return $this;
    }

    public function getVisitorLastname(): ?string
    {
        return $this->visitorLastname;
    }

    public function setVisitorLastname(?string $visitorLastname): self
    {
        $this->visitorLastname = $visitorLastname;

        return $this;
    }

    public function getVisitorEmail(): ?string
    {
        return $this->visitorEmail;
    }

    public function setVisitorEmail(?string $visitorEmail): self
    {
        $this->visitorEmail = $visitorEmail;

        return $this;
    }

    public function getVisitorToken(): ?string
    {
        return $this->visitorToken;
    }

    public function setVisitorToken(?string $visitorToken): self
    {
        $this->visitorToken = $visitorToken;

        return $this;
    }

    /**
     * @return Collection|TicketMessageInterface[]
     */
    public function getTicketMessages(): Collection
    {
        return $this->ticketMessages;
    }

    public function addTicketMessage(TicketMessageInterface $ticketMessage): self
    {
        if (!$this->ticketMessages->contains($ticketMessage)) {
            $this->ticketMessages[] = $ticketMessage;
            $ticketMessage->setTicket($this);
        }

        return $this;
    }

    public function removeTicketMessage(TicketMessageInterface $ticketMessage): self
    {
        if ($this->ticketMessages->contains($ticketMessage)) {
            $this->ticketMessages->removeElement($ticketMessage);
            // set the owning side to null (unless already changed)
            if ($ticketMessage->getTicket() === $this) {
                $ticketMessage->setTicket(null);
            }
        }

        return $this;
    }

    public function getUser(): ?UserInterface
    {
        return $this->user;
    }

    public function setUser(?UserInterface $user): self
    {
        $this->user = $user;

        return $this;
    }
}