SovBundle/Resources/views/admin/ticket/field/lastmessage.html.twig

{% set ticketMessage = entity.instance.getLastMessage() %}
{% if ticketMessage.answerByAdmin != true %}
    <span class="badge badge-danger">
                New
        </span>
{% endif %}
{{ ticketMessage.createdAt|date('d/m/Y H:i') }} par {{ ticketMessage.createdBy }} {{ ticketMessage.message }}