{#{% set ticketMessage = entity.instance.getLastMessage() %}#}
{#{% if ticketMessage.answerByAdmin != true %}#}
{#    <span class="badge badge-danger">#}
{#                New#}
{#        </span>#}
{#{% endif %}#}
{#{{ ticketMessage.createdAt|date('d/m/Y H:i') }} par {{ ticketMessage.createdBy }} {{ ticketMessage.message }}#}