Merge branch 'develop' of https://forge.laclic.fr/Laclic/SovBundle into develop

Controller/AbstractAdminController.php

@@ -43,22 +43,14 @@ use Symfony\Component\HttpFoundation\Session\SessionInterface;
 
 abstract class AbstractAdminController extends EaAbstractCrudController
 {
-    protected $session;
-    protected $request;
-    protected $em;
-    protected $translatorAdmin;
-
-    public function __construct(
-        SessionInterface $session,
-        RequestStack $request,
-        EntityManagerInterface $em,
-        TranslatorAdmin $translatorAdmin
-    )
+    public static function getSubscribedServices()
     {
-        $this->session = $session;
-        $this->request = $request;
-        $this->em = $em;
-        $this->translatorAdmin = $translatorAdmin;
+        return array_merge(parent::getSubscribedServices(), [
+            'session' => SessionInterface::class,
+            'request' => RequestStack::class,
+            'em' => EntityManagerInterface::class,
+            'translator_admin' => TranslatorAdmin::class,
+        ]);
     }
 
     public function configureActions(Actions $actions): Actions
@@ -81,7 +73,7 @@ abstract class AbstractAdminController extends EaAbstractCrudController
         $actionsArray[Crud::PAGE_INDEX] = [
             Action::NEW => [
                 'icon' => 'plus',
-                'label' => $this->translatorAdmin->transAction('create'),
+                'label' => $this->get('translator_admin')->transAction('create'),
                 'add_class' => 'btn-sm'
             ],
             Action::EDIT => [
@@ -90,43 +82,51 @@ abstract class AbstractAdminController extends EaAbstractCrudController
                 'label' => false,
                 'html_attributes' => array(
                     'data-toggle' => 'tooltip',
-                    'title' => $this->translatorAdmin->transAction('edit')
+                    'title' => $this->get('translator_admin')->transAction('edit')
+                )
+            ],
+            Action::DETAIL => [
+                'icon' => 'eye',
+                'add_class' => 'btn btn-sm btn-success',
+                'label' => false,
+                'html_attributes' => array(
+                    'data-toggle' => 'tooltip',
+                    'title' => $this->get('translator_admin')->transAction('detail')
                 )
             ],
             Action::DELETE => [
                 'icon' => 'trash',
                 'dropdown' => true,
-                'label' => $this->translatorAdmin->transAction('delete')
+                'label' => $this->get('translator_admin')->transAction('delete')
             ],
             Action::BATCH_DELETE => [
                 'class' => 'btn btn-sm btn-danger',
                 'icon' => 'trash',
-                'label' => $this->translatorAdmin->transAction('delete')
+                'label' => $this->get('translator_admin')->transAction('delete')
             ],
         ];
 
         /* Boutons des actions dans l'édition */
-
         $actionSaveAndReturn = [
             'add_class' => 'float-right',
             'icon' => 'check',
-            'label' => $this->translatorAdmin->transAction('save_and_return')
+            'label' => $this->get('translator_admin')->transAction('save_and_return')
         ];
         $actionIndex = [
             'icon' => 'chevron-left',
             'class' => 'btn btn-link',
-            'label' => $this->translatorAdmin->transAction('back_index')
+            'label' => $this->get('translator_admin')->transAction('back_index')
         ];
 
         $actionsArray[Crud::PAGE_EDIT] = [
             Action::SAVE_AND_CONTINUE => [
                 'class' => 'btn btn-info float-right',
-                'label' => $this->translatorAdmin->transAction('save_and_continue')
+                'label' => $this->get('translator_admin')->transAction('save_and_continue')
             ],
             Action::DELETE => [
                 'icon' => 'trash',
                 'class' => 'btn btn-outline-danger action-delete',
-                'label' => $this->translatorAdmin->transAction('delete')
+                'label' => $this->get('translator_admin')->transAction('delete')
             ],
             Action::SAVE_AND_RETURN => $actionSaveAndReturn,
             Action::INDEX => $actionIndex,
@@ -135,7 +135,7 @@ abstract class AbstractAdminController extends EaAbstractCrudController
         $actionsArray[Crud::PAGE_NEW] = [
             Action::SAVE_AND_ADD_ANOTHER => [
                 'class' => 'btn btn-info float-right',
-                'label' => $this->translatorAdmin->transAction('save_and_add_another')
+                'label' => $this->get('translator_admin')->transAction('save_and_add_another')
             ],
             Action::SAVE_AND_RETURN => $actionSaveAndReturn,
             Action::INDEX => $actionIndex,
@@ -146,7 +146,7 @@ abstract class AbstractAdminController extends EaAbstractCrudController
         $actions->add(Crud::PAGE_NEW, Action::INDEX);
 
         if ($this->isInstanceOf(SortableInterface::class)) {
-            $sortAction = Action::new('sort', $this->translatorAdmin->transAction('sort'), 'fa fa-sort')
+            $sortAction = Action::new('sort', $this->get('translator_admin')->transAction('sort'), 'fa fa-sort')
                 ->linkToCrudAction('sort')
                 ->setCssClass('btn btn-sm btn-success')
                 ->createAsGlobalAction();
@@ -158,7 +158,7 @@ abstract class AbstractAdminController extends EaAbstractCrudController
         if ($this->isInstanceOf(TreeInterface::class)) {
             $indexChildAction = Action::new(
                 'index_children',
-                $this->translatorAdmin->transAction('index_children'),
+                $this->get('translator_admin')->transAction('index_children'),
                 'fa fa-list'
             )
                 ->linkToCrudAction(Action::INDEX)
@@ -169,7 +169,7 @@ abstract class AbstractAdminController extends EaAbstractCrudController
 
             $backParentAction = Action::new(
                 'index_parent',
-                $this->translatorAdmin->transAction('index_parent'),
+                $this->get('translator_admin')->transAction('index_parent'),
                 'fa fa-chevron-left'
             )
                 ->linkToCrudAction(Action::INDEX)
@@ -186,37 +186,40 @@ abstract class AbstractAdminController extends EaAbstractCrudController
 
         foreach ($actionsArray as $crudActionName => $actionsStyle) {
             foreach ($actionsStyle as $actionName => $button) {
-                $actions->update(
-                    $crudActionName,
-                    $actionName,
-                    function (Action $action) use ($button) {
-                        if (isset($button['add_class'])) {
-                            $action->addCssClass($button['add_class']);
-                        }
-
-                        if (isset($button['class'])) {
-                            $action->setCssClass($button['class']);
-                        }
-
-                        if (isset($button['icon'])) {
-                            $action->setIcon('fa fa-' . $button['icon']);
+                // si l'action existe
+                if ($actions->getAsDto('actions')->getAction($crudActionName, $actionName)) {
+                    $actions->update(
+                        $crudActionName,
+                        $actionName,
+                        function (Action $action) use ($button) {
+                            if (isset($button['add_class'])) {
+                                $action->addCssClass($button['add_class']);
+                            }
+
+                            if (isset($button['class'])) {
+                                $action->setCssClass($button['class']);
+                            }
+
+                            if (isset($button['icon'])) {
+                                $action->setIcon('fa fa-' . $button['icon']);
+                            }
+
+                            if (isset($button['label'])) {
+                                $action->setLabel($button['label']);
+                            }
+
+                            if (isset($button['dropdown']) && $button['dropdown']) {
+                                $action->addCssClass('in-dropdown');
+                            }
+
+                            if (isset($button['html_attributes']) && $button['html_attributes']) {
+                                $action->setHtmlAttributes($button['html_attributes']);
+                            }
+
+                            return $action;
                         }
-
-                        if (isset($button['label'])) {
-                            $action->setLabel($button['label']);
-                        }
-
-                        if (isset($button['dropdown']) && $button['dropdown']) {
-                            $action->addCssClass('in-dropdown');
-                        }
-
-                        if (isset($button['html_attributes']) && $button['html_attributes']) {
-                            $action->setHtmlAttributes($button['html_attributes']);
-                        }
-
-                        return $action;
-                    }
-                );
+                    );
+                }
             }
         }
 
@@ -248,12 +251,12 @@ abstract class AbstractAdminController extends EaAbstractCrudController
         $entityClass = $this->getEntityFqcn();
         $paramListMaxResults = 'listMaxResults';
         $paramSessionListMaxResults = $entityClass . '-' . $paramListMaxResults;
-        $requestListMaxResults = $this->request->getCurrentRequest()->get($paramListMaxResults);
+        $requestListMaxResults = $this->get('request')->getCurrentRequest()->get($paramListMaxResults);
 
         if ($requestListMaxResults) {
-            $this->session->set($paramSessionListMaxResults, $requestListMaxResults);
+            $this->get('session')->set($paramSessionListMaxResults, $requestListMaxResults);
         }
-        $maxResults = $this->session->get($paramSessionListMaxResults) ? $this->session->get(
+        $maxResults = $this->get('session')->get($paramSessionListMaxResults) ? $this->get('session')->get(
             $paramSessionListMaxResults
         ) : 30;
 
@@ -385,16 +388,16 @@ abstract class AbstractAdminController extends EaAbstractCrudController
     }
 
     public function createIndexQueryBuilder(
-            SearchDto $searchDto,
-            EntityDto $entityDto,
-            FieldCollection $fields,
-            FilterCollection $filters
+        SearchDto $searchDto,
+        EntityDto $entityDto,
+        FieldCollection $fields,
+        FilterCollection $filters
     ): QueryBuilder {
         $queryBuilder = parent::createIndexQueryBuilder(
-                $searchDto,
-                $entityDto,
-                $fields,
-                $filters
+            $searchDto,
+            $entityDto,
+            $fields,
+            $filters
         );
 
         if ($this->isInstanceOf(TreeInterface::class)) {
@@ -412,13 +415,12 @@ abstract class AbstractAdminController extends EaAbstractCrudController
     }
 
     public function createSortQueryBuilder(
-            SearchDto $searchDto,
-            EntityDto $entityDto,
-            FieldCollection $fields,
-            FilterCollection $filters
+        SearchDto $searchDto,
+        EntityDto $entityDto,
+        FieldCollection $fields,
+        FilterCollection $filters
     ): QueryBuilder {
-
-        $queryBuilder = $this->createIndexQueryBuilder($searchDto,$entityDto,$fields,$filters);
+        $queryBuilder = $this->createIndexQueryBuilder($searchDto, $entityDto, $fields, $filters);
 
         return $queryBuilder;
     }
@@ -429,7 +431,7 @@ abstract class AbstractAdminController extends EaAbstractCrudController
 
         // on vide le flash bag si édition en ajax (notification déjà affichée en Javascript)
         if ($context->getRequest()->isXmlHttpRequest()) {
-            $this->session->getFlashBag()->clear();
+            $this->get('session')->getFlashBag()->clear();
         }
 
         return $response;

Controller/Ticket/TicketAdminController.php

@@ -3,17 +3,44 @@
 namespace Lc\SovBundle\Controller\Ticket;
 
 use App\Entity\Ticket\Ticket;
+use App\Entity\Ticket\TicketMessage;
+use EasyCorp\Bundle\EasyAdminBundle\Collection\FieldCollection;
+use EasyCorp\Bundle\EasyAdminBundle\Config\Action;
+use EasyCorp\Bundle\EasyAdminBundle\Config\Actions;
+use EasyCorp\Bundle\EasyAdminBundle\Config\Crud;
 use EasyCorp\Bundle\EasyAdminBundle\Config\Filters;
+use EasyCorp\Bundle\EasyAdminBundle\Config\KeyValueStore;
+use EasyCorp\Bundle\EasyAdminBundle\Context\AdminContext;
+use EasyCorp\Bundle\EasyAdminBundle\Event\AfterCrudActionEvent;
+use EasyCorp\Bundle\EasyAdminBundle\Event\AfterEntityPersistedEvent;
+use EasyCorp\Bundle\EasyAdminBundle\Event\BeforeCrudActionEvent;
+use EasyCorp\Bundle\EasyAdminBundle\Event\BeforeEntityPersistedEvent;
+use EasyCorp\Bundle\EasyAdminBundle\Exception\ForbiddenActionException;
+use EasyCorp\Bundle\EasyAdminBundle\Exception\InsufficientEntityPermissionException;
+use EasyCorp\Bundle\EasyAdminBundle\Factory\EntityFactory;
 use EasyCorp\Bundle\EasyAdminBundle\Field\AssociationField;
 use EasyCorp\Bundle\EasyAdminBundle\Field\ChoiceField;
 use EasyCorp\Bundle\EasyAdminBundle\Field\DateField;
+use EasyCorp\Bundle\EasyAdminBundle\Field\IntegerField;
 use EasyCorp\Bundle\EasyAdminBundle\Field\TextField;
+use EasyCorp\Bundle\EasyAdminBundle\Router\AdminUrlGenerator;
+use EasyCorp\Bundle\EasyAdminBundle\Security\Permission;
+use Lc\SovBundle\Factory\Ticket\TicketFactory;
 use Lc\SovBundle\Field\StatusField;
+use Lc\SovBundle\Form\Ticket\TicketFormType;
 use Lc\SovBundle\Model\Ticket\TicketInterface;
 use Lc\SovBundle\Controller\AbstractAdminController;
+use Symfony\Component\HttpFoundation\Request;
+use Symfony\Component\HttpFoundation\Response;
 
-abstract class TicketAdminController extends AbstractAdminController
+class TicketAdminController extends AbstractAdminController
 {
+    protected $ticketFactory;
+
+    public function __construct(TicketFactory $ticketFactory)
+    {
+        $this->ticketFactory = $ticketFactory;
+    }
 
     public static function getEntityFqcn(): string
     {
@@ -22,16 +49,23 @@ abstract class TicketAdminController extends AbstractAdminController
 
     public function configureFields(string $pageName): iterable
     {
-
         return [
-            TextField::new('id')->hideOnForm(),
-            DateField::new('createdAt')->setFormat('short')->hideOnForm(),
-            TextField::new('visitorFirstName')->hideOnForm(),
-            TextField::new('visitorLastName')->hideOnForm(),
-            TextField::new('visitorEmail')->hideOnForm(),
+            IntegerField::new('id')
+                ->hideOnForm(),
+            DateField::new('createdAt')->setFormat('short')
+                ->hideOnForm(),
+            TextField::new('visitorFirstName')
+                ->setTemplatePath('@LcSov/admin/ticket/index_username.html.twig')
+                ->hideOnForm(),
+            TextField::new('visitorEmail')
+                ->setTemplatePath('@LcSov/admin/ticket/index_email.html.twig')
+                ->hideOnForm(),
             AssociationField::new('user')
                 ->hideOnIndex(),
             TextField::new('subject'),
+            TextField::new('lastMessage')
+                ->setTemplatePath('@LcSov/admin/ticket/index_lastmessage.html.twig')
+                ->hideOnForm(),
             ChoiceField::new('type')
                 ->autocomplete()
                 ->setChoices(
@@ -40,7 +74,60 @@ abstract class TicketAdminController extends AbstractAdminController
                         'entity.Ticket.fields.typeOptions.' . Ticket::TYPE_TECHNICAL_PROBLEM => Ticket::TYPE_TECHNICAL_PROBLEM,
                     ]
                 ),
-            StatusField::new('status')->setRequired(false)->hideOnForm(),
+            ChoiceField::new('status')
+                ->autocomplete()
+                ->setChoices(
+                    [
+                        'entity.Ticket.fields.statusOptions.' . Ticket::TICKET_STATUS_OPEN => Ticket::TICKET_STATUS_OPEN,
+                        'entity.Ticket.fields.statusOptions.' . Ticket::TICKET_STATUS_BEING_PROCESSED => Ticket::TICKET_STATUS_BEING_PROCESSED,
+                        'entity.Ticket.fields.statusOptions.' . Ticket::TICKET_STATUS_CLOSED => Ticket::TICKET_STATUS_CLOSED,
+                    ]
+                )
+                ->setTemplatePath('@LcSov/admin/ticket/index_status.html.twig')
+                ->hideOnForm(),
         ];
     }
+
+    public function configureCrud(Crud $crud): Crud
+    {
+        $crud
+            ->overrideTemplate('crud/detail', '@LcSov/admin/ticket/detail.html.twig');
+
+        return parent::configureCrud($crud);
+    }
+
+    public function configureActions(Actions $actions): Actions
+    {
+        $actions
+            ->add(Crud::PAGE_INDEX, Action::DETAIL)
+            ->remove(Crud::PAGE_INDEX, Action::EDIT);
+        return parent::configureActions($actions);
+    }
+
+    public function new(AdminContext $context)
+    {
+        $ticket = $this->ticketFactory->create();
+        $form = $this->createForm(TicketFormType::class, $ticket);
+
+        $form->handleRequest($context->getRequest());
+        if ($form->isSubmitted() && $form->isValid()) {
+            $ticket = $form->getData();
+
+            foreach($ticket->getTicketMessages() as $ticketMessage){
+                $this->get('em')->persist($ticketMessage);
+            }
+
+            $this->get('em')->persist($ticket);
+            $this->get('em')->flush();
+
+            return $this->redirectToRoute('admin_dashboard');
+        }
+
+        return $this->render(
+            '@LcSov/admin/ticket/new.html.twig',
+            [
+                'form' => $form->createView(),
+            ]
+        );
+    }
 }

Factory/Ticket/TicketFactory.php

@@ -0,0 +1,41 @@
+<?php
+
+namespace Lc\SovBundle\Factory\Ticket;
+
+use App\Entity\Ticket\Ticket;
+use Doctrine\ORM\EntityManagerInterface;
+use Lc\SovBundle\Factory\AbstractFactory;
+use Lc\SovBundle\Model\Ticket\TicketInterface;
+
+class TicketFactory extends AbstractFactory
+{
+    protected $ticketMessageFactory;
+
+    public function __construct(EntityManagerInterface $em, TicketMessageFactory $ticketMessageFactory)
+    {
+        $this->ticketMessageFactory = $ticketMessageFactory;
+
+        parent::__construct($em);
+    }
+
+    public function getEntityClass()
+    {
+        return TicketInterface::class;
+    }
+
+    public function create($params = array())
+    {
+        if (!isset($params['status'])) {
+            $params['status'] = Ticket::TICKET_STATUS_OPEN;
+        }
+
+        $ticket = parent::create($params);
+
+        if (!isset($params['ticketMessages'])) {
+            $ticket->addTicketMessage($this->ticketMessageFactory->create());
+        }
+
+        return $ticket;
+    }
+
+}

Factory/Ticket/TicketMessageFactory.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace Lc\SovBundle\Factory\Ticket;
+
+use Lc\SovBundle\Factory\AbstractFactory;
+use Lc\SovBundle\Model\Ticket\TicketMessageInterface;
+
+class TicketMessageFactory extends AbstractFactory
+{
+    public function getEntityClass()
+    {
+        return TicketMessageInterface::class;
+    }
+
+    public function create($params = array())
+    {
+        if (!isset($params['status'])) {
+            $params['status'] = 1;
+        }
+
+        return parent::create($params);
+    }
+}

Form/Ticket/TicketFormType.php

@@ -0,0 +1,96 @@
+<?php
+
+namespace Lc\SovBundle\Form\Ticket;
+
+use EasyCorp\Bundle\EasyAdminBundle\Field\AssociationField;
+use Lc\SovBundle\Doctrine\EntityManager;
+use Lc\SovBundle\Model\Ticket\TicketInterface;
+use Lc\SovBundle\Model\Ticket\TicketModel;
+use Lc\SovBundle\Model\User\UserInterface;
+use Lc\SovBundle\Translation\TranslatorAdmin;
+use Symfony\Bridge\Doctrine\Form\Type\EntityType;
+use Symfony\Component\Form\AbstractType;
+use Symfony\Component\Form\Extension\Core\Type\ChoiceType;
+use Symfony\Component\Form\Extension\Core\Type\CollectionType;
+use Symfony\Component\Form\Extension\Core\Type\SubmitType;
+use Symfony\Component\Form\Extension\Core\Type\TextType;
+use Symfony\Component\Form\FormBuilderInterface;
+use Symfony\Component\OptionsResolver\OptionsResolver;
+
+class TicketFormType extends AbstractType
+{
+
+    protected $em;
+    protected $translatorAdmin;
+
+    public function __construct(EntityManager $em, TranslatorAdmin $translatorAdmin)
+    {
+        $this->em = $em;
+        $this->translatorAdmin = $translatorAdmin;
+    }
+
+    public function buildForm(FormBuilderInterface $builder, array $options)
+    {
+        $entityName = $this->em->getEntityName(TicketInterface::class);
+
+        $builder->add(
+            'user',
+            EntityType::class,
+            [
+                'class' => $this->em->getEntityName(UserInterface::class),
+            ]
+        );
+
+        $builder->add(
+            'subject',
+            TextType::class
+        );
+
+        $builder->add(
+            'type',
+            ChoiceType::class,
+            [
+                'label' => 'Type',
+                'choices' => [
+                    $this->translatorAdmin->transField(
+                        'typeOptions.' . TicketModel::TYPE_TECHNICAL_PROBLEM,
+                        $entityName
+                    ) => TicketModel::TYPE_TECHNICAL_PROBLEM,
+                    $this->translatorAdmin->transField(
+                        'typeOptions.' . TicketModel::TYPE_GENERAL_QUESTION,
+                        $entityName
+                    ) => TicketModel::TYPE_TECHNICAL_PROBLEM,
+                ],
+            ]
+        );
+
+        $builder->add(
+            'ticketMessages',
+            CollectionType::class,
+            [
+                'entry_type' => TicketMessageType::class,
+                'allow_add' => false,
+            ]
+        );
+
+        $builder->add(
+            'submit',
+            SubmitType::class,
+            [
+                'label' => $this->translatorAdmin->transAction('save')
+            ]
+        );
+    }
+
+    /**
+     * {@inheritdoc}
+     */
+    public function configureOptions(OptionsResolver $resolver)
+    {
+        $resolver->setDefaults(
+            [
+                'data_class' => $this->em->getEntityName(TicketInterface::class),
+            ]
+        );
+    }
+}

Form/Ticket/TicketMessageType.php

@@ -2,10 +2,9 @@
 
 namespace Lc\SovBundle\Form\Ticket;
 
-use Doctrine\ORM\EntityManagerInterface;
+use Lc\SovBundle\Doctrine\EntityManager;
 use Lc\SovBundle\Model\Ticket\TicketMessageInterface;
 use Symfony\Component\Form\AbstractType;
-use Symfony\Component\Form\Extension\Core\Type\SubmitType;
 use Symfony\Component\Form\Extension\Core\Type\TextareaType;
 use Symfony\Component\Form\FormBuilderInterface;
 use Symfony\Component\OptionsResolver\OptionsResolver;
@@ -14,7 +13,7 @@ class TicketMessageType extends AbstractType
 {
     protected $em;
 
-    public function __construct(EntityManagerInterface $em)
+    public function __construct(EntityManager $em)
     {
         $this->em = $em;
     }
@@ -24,28 +23,17 @@ class TicketMessageType extends AbstractType
         $builder->add(
             'message',
             TextareaType::class,
-            array(
+            [
                 'required' => true
-            )
-        )
-            ->add(
-                'add',
-                SubmitType::class,
-                array(
-                    'label' => 'action.send',
-                    'attr' => array(
-                        'class' => 'btn btn-primary float-right'
-                    )
-                )
-            );
+            ]
+        );
     }
 
     public function configureOptions(OptionsResolver $resolver)
     {
         $resolver->setDefaults(
             [
-                'data_class' => $this->em->getClassMetadata(TicketMessageInterface::class)->getName(),
-                'translation_domain' => 'lcshop'
+                'data_class' => $this->em->getEntityName(TicketMessageInterface::class),
             ]
         );
     }

Model/Ticket/TicketModel.php

@@ -77,7 +77,7 @@ abstract class TicketModel extends AbstractLightEntity implements TicketInterfac
     protected $visitorToken;
 
     /**
-     * @ORM\OneToMany(targetEntity="Lc\SovBundle\Model\Ticket\TicketMessageInterface", mappedBy="ticket", orphanRemoval=true)
+     * @ORM\OneToMany(targetEntity="Lc\SovBundle\Model\Ticket\TicketMessageInterface", mappedBy="ticket", orphanRemoval=true, cascade={"persist", "remove"})
      * @ORM\OrderBy({"id" = "ASC"})
      */
     protected $ticketMessages;
@@ -101,12 +101,37 @@ abstract class TicketModel extends AbstractLightEntity implements TicketInterfac
         }
     }
 
+    public function getUserInfosTicket()
+    {
+        $user = $this->getUser();
+        if ($user) {
+            return '#' . $user->getId() . ' ' . $user->getName() . ' ' . $user->getEmail();
+        } else {
+            return strtoupper($this->getVisitorLastname()) . ' ' . $this->getVisitorFirstname(
+                ) . ' ' . $this->getVisitorEmail();
+        }
+    }
+
+    public function getEmail()
+    {
+        if ($this->getUser()) {
+            return $this->getUser()->getEmail();
+        } else {
+            return $this->getVisitorEmail();
+        }
+    }
+
     public function getVisitorInfos()
     {
         return strtoupper($this->getVisitorLastname()) . ' ' . $this->getVisitorFirstname(
             ) . ' (' . $this->getVisitorEmail() . ')';
     }
 
+    public function getLastMessage()
+    {
+        return $this->getTicketMessages()->last();
+    }
+
     public function getType(): ?string
     {
         return $this->type;
@@ -121,7 +146,7 @@ abstract class TicketModel extends AbstractLightEntity implements TicketInterfac
 
     public function getTypeLabel(): string
     {
-        return 'field.Ticket.typeOptions.' . $this->getType();
+        return 'entity.Ticket.fields.typeOptions.' . $this->getType();
     }
 
     public function getStatus(): ?string

Resources/assets/app/adminlte/index/index.scss

@@ -1,6 +1,8 @@
-
 table.table {
   .dropdown-actions {
     display: inline-block ;
   }
+  .actions {
+    white-space: nowrap;
+  }
 }

Resources/config/routes.yaml

@@ -26,3 +26,7 @@ sov_admin_setting_global:
     path: /admin/setting/global
     controller: Lc\SovBundle\Controller\Setting\SettingAdminController::manageGlobal
 
+sov_admin_create_ticket:
+    path: /admin/ticket/create
+    controller: Lc\SovBundle\Controller\Ticket\TicketAdminController::create
+

Resources/translations/admin.fr.yaml

@@ -30,6 +30,7 @@ action:
   sort: Ordonner
   delete: Supprimer
   change: Changer
+  detail: Voir
   index_children: Afficher les enfants
   index_parent: Retour au parent
   back_index: Retour à la liste
@@ -62,6 +63,8 @@ entity:
     fields:
       isMain: Principale
   Ticket:
+    label: Ticket
+    label_plurial: Tickets
     fields:
       visitorFirstName: Nom
       visitorLastName: Prénom
@@ -71,11 +74,16 @@ entity:
       typeOptions:
         general-question: Questions générales
         technical-problem: Problème technique
+      lastMessage: Dernier message
+      statusOptions:
+        open: Ouvert
+        being-processed: En attente
+        closed: Fermé
 
   default:
     fields:
       id: Id
-      createdAt: Created at
+      createdAt: Créé à
       user: Utilisateur
       firstname: Prénom
       lastname: Nom
@@ -84,7 +92,7 @@ entity:
       position: Position
       description: Description
       file: Fichier
-      status: Statut
+      status: Status
       email: Email
       value: Valeur
       metaTitle: Meta title

Resources/views/admin/ticket/detail.html.twig

@@ -0,0 +1,83 @@
+{% extends '@LcSov/adminlte/layout.html.twig' %}
+{% import '@LcSov/adminlte/macro/infobox.html.twig' as macro %}
+
+{% block content_title %}
+    {{ 'detail'|lc_trans_admin_title(ea.getEntity().getFqcn(), {id: ea.getEntity().getInstance().getId()}) }}
+{% endblock %}
+
+{% block main %}
+    {{ dump() }}
+    <div class="row">
+        <div class="col-4">
+            {% embed '@LcSov/adminlte/embed/infobox.html.twig' %}
+                {% block color %}blue{% endblock %}
+                {% block icon %}fa fa-toggle-on{% endblock %}
+                {% block title %}Status{% endblock %}
+                {% block content %}
+                    {{ entity.instance.status }}
+                {% endblock %}
+            {% endembed %}
+
+            {% embed '@LcSov/adminlte/embed/infobox.html.twig' %}
+                {% block color %}blue{% endblock %}
+                {% block icon %}fa fa-user{% endblock %}
+                {% block title %}Utilisateur{% endblock %}
+                {% block content %}
+                    {{ entity.instance.getUserInfosTicket() }}
+                {% endblock %}
+            {% endembed %}
+
+            {{ macro.infobox('Date',entity.instance.createdAt|date('d/m/Y'), "yellow", "fa fa-calendar") }}
+            {{ macro.infobox('Catégorie',entity.instance.getTypeLabel()|trans({},'admin'), "green", "fa fa-archive") }}
+        </div>
+        <div class="col-8">
+            {% embed '@LcSov/adminlte/embed/card.html.twig' %}
+                {% block css %}card-primary{% endblock %}
+                {% block header %}
+                    <h3 class="card-title">
+                        Liste des messages
+                    </h3>
+                {% endblock header %}
+
+                {% block body_wrapper %}
+                    <div class="card-body row">
+                        <div class="col-12  direct-chat-primary">
+                            {% for message in entity.instance.ticketMessages %}
+                                <div class="direct-chat-msg {{ message.answerByAdmin ? 'right' }}">
+                                    <div class="direct-chat-infos clearfix">
+                                        <div class="direct-chat-name {{ message.answerByAdmin ? 'float-right' : 'float-left' }}">
+                                            {{ message.createdBy }}
+                                        </div>
+                                        <div class="direct-chat-timestamp  {{ message.answerByAdmin ? 'float-left' : 'float-right' }}">
+                                            {{ message.createdAt|date('d/m/Y H:i') }}
+                                        </div>
+                                    </div>
+                                    {% if message.answerByAdmin %}
+                                        <div class="direct-chat-img align-items-center">
+                                            <i class="fa fa-user-circle" style="font-size: 2rem; color: red"></i>
+                                        </div>
+                                    {% else %}
+                                        <div class="direct-chat-img align-items-center">
+                                            <i class="fa fa-user-circle" style="font-size: 2rem"></i>
+                                        </div>
+                                    {% endif %}
+                                    <div class="direct-chat-text">
+                                        <p>{{ message.message|nl2br }}</p>
+                                        {% if message.imageFilename is not null %}
+                                            <i>Photo jointe au message : </i> <br/>
+                                            <a href="{{ lc_liip(message.imageFilename, 'big') }}"
+                                               data-toggle="lightbox">
+                                                <img src="{{ lc_liip(message.imageFilename, 'thumb') }}"
+                                                     alt="Illustration ticket"/>
+                                            </a>
+                                        {% endif %}
+                                    </div>
+                                </div>
+                            {% endfor %}
+                        </div>
+                    </div>
+                {% endblock %}
+            {% endembed %}
+        </div>
+    </div>
+{% endblock %}

Resources/views/admin/ticket/index_email.html.twig

@@ -0,0 +1 @@
+{{ entity.instance.getEmail() }}

Resources/views/admin/ticket/index_lastmessage.html.twig

@@ -0,0 +1,7 @@
+{% set ticketMessage = entity.instance.getLastMessage() %}
+{% if ticketMessage.answerByAdmin != true %}
+    <span class="badge badge-danger">
+                New
+        </span>
+{% endif %}
+{{ ticketMessage.createdAt|date('d/m/Y H:i') }} par {{ ticketMessage.createdBy }} {{ ticketMessage.message }}

Resources/views/admin/ticket/index_status.html.twig

@@ -0,0 +1,10 @@
+{% import "@LcSov/adminlte/macro/badge.html.twig" as macro %}
+
+{% set status = entity.instance.status %}
+{% if status == 'open' %}
+    {{ macro.badge_success(('entity.Ticket.fields.statusOptions.'~entity.instance.status)|trans({},'admin')) }}
+{% elseif status == 'being-processed' %}
+    {{ macro.badge_warning(('entity.Ticket.fields.statusOptions.'~entity.instance.status)|trans({},'admin')) }}
+{% elseif status == 'closed' %}
+    {{ macro.badge_danger(('entity.Ticket.fields.statusOptions.'~entity.instance.status)|trans({},'admin')) }}
+{% endif %}

Resources/views/admin/ticket/index_username.html.twig

@@ -0,0 +1 @@
+{{ entity.instance.getUsername() }}

Resources/views/admin/ticket/new.html.twig

@@ -0,0 +1,19 @@
+{% extends '@LcSov/adminlte/layout.html.twig' %}
+
+{% block content_title %}
+{#    {{ 'ticket.profile'|lc_trans_admin_title }}#}
+    Créer un ticket
+{% endblock %}
+
+{% block main %}
+    <div class="col-8">
+        {% embed '@LcSov/adminlte/embed/card.html.twig' %}
+            {% block header_wrapper %}{% endblock %}
+            {% block body %}
+                {% form_theme form '@LcSov/adminlte/crud/form_theme.html.twig' %}
+                {{ form(form) }}
+            {% endblock %}
+            {% block footer_wrapper %}{% endblock %}
+        {% endembed %}
+    </div>
+{% endblock main %}

Resources/views/adminlte/embed/infobox.html.twig

@@ -0,0 +1,8 @@
+<div class="info-box">
+    <!-- Apply any bg-* class to to the icon to color it -->
+    <span class="info-box-icon bg-{% block color %}{% endblock %}"><i class="{% block icon %}{% endblock %}"></i></span>
+    <div class="info-box-content">
+        <span class="info-box-text">{% block title %}{% endblock %}</span>
+        <span class="info-box-number">{% block content %}{% endblock %}</span>
+    </div>
+</div>

Resources/views/adminlte/macro/badge.html.twig

@@ -0,0 +1,15 @@
+{% macro badge_success(title) %}
+    {{ _self.badge('success', title) }}
+{% endmacro %}
+
+{% macro badge_warning(title) %}
+    {{ _self.badge('warning', title) }}
+{% endmacro %}
+
+{% macro badge_danger(title) %}
+    {{ _self.badge('danger', title) }}
+{% endmacro %}
+
+{% macro badge(status, title) %}
+    <span class="badge badge-{{ status }}">{{ title }}</span>
+{% endmacro %}

Resources/views/adminlte/macro/infobox.html.twig

@@ -1,10 +1,10 @@
-{% macro infobox(title, number, color, icon) %}
+{% macro infobox(title, content, color, icon) %}
     <div class="info-box">
         <!-- Apply any bg-* class to to the icon to color it -->
         <span class="info-box-icon bg-{{ color }}"><i class="{{ icon }}"></i></span>
         <div class="info-box-content">
             <span class="info-box-text">{{ title }}</span>
-            <span class="info-box-number">{{ number }}</span>
+            <span class="info-box-number">{{ content }}</span>
         </div>
         <!-- /.info-box-content -->
     </div>