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- <?php
-
- namespace Lc\SovBundle\Builder\Ticket;
-
- use Doctrine\ORM\EntityManagerInterface;
- use Lc\SovBundle\Notification\MailMailjetNotification;
- use Lc\SovBundle\Component\FormComponent;
- use Lc\SovBundle\Factory\Ticket\TicketFactory;
- use Lc\SovBundle\Model\Ticket\TicketInterface;
- use Lc\SovBundle\Model\Ticket\TicketModel;
- use Lc\SovBundle\Repository\User\UserStore;
- use Symfony\Component\DependencyInjection\ParameterBag\ParameterBagInterface;
- use Symfony\Component\Security\Core\Authorization\AuthorizationCheckerInterface;
- use Symfony\Component\Security\Core\Security;
-
- class TicketBuilder
- {
- protected Security $security;
- protected EntityManagerInterface $entityManager;
- protected MailMailjetNotification $mailMailjetNotification;
- protected FormComponent $formComponent;
- protected ParameterBagInterface $parameterBag;
- protected TicketFactory $ticketFactory;
- protected AuthorizationCheckerInterface $authorizationChecker;
- protected UserStore $userStore;
-
- public function __construct(
- Security $security,
- EntityManagerInterface $entityManager,
- MailMailjetNotification $mailMailjetNotification,
- FormComponent $formComponent,
- ParameterBagInterface $parameterBag,
- AuthorizationCheckerInterface $authorizationChecker,
- TicketFactory $ticketFactory,
- UserStore $userStore
- ) {
- $this->security = $security;
- $this->entityManager = $entityManager;
- $this->mailMailjetNotification = $mailMailjetNotification;
- $this->formComponent = $formComponent;
- $this->parameterBag = $parameterBag;
- $this->ticketFactory = $ticketFactory;
- $this->userStore = $userStore;
- $this->authorizationChecker = $authorizationChecker;
- }
-
- public function create(array $params = []): TicketInterface
- {
- $ticket = $this->ticketFactory->create();
-
- $this->init($ticket, $params);
-
- $user = $ticket->getUser();
- if ($ticket->getUser()) {
- $email = $user->getEmail();
- $firstname = $user->getFirstname();
- } else {
- $email = $params['visitorEmail'];
- $firstname = $params['visitorFirstname'];
- }
-
- $this->entityManager->create($ticket);
- $this->entityManager->flush();
-
- if (isset($params['createByAdmin']) && $params['createByAdmin']) {
- // envoi email au client
- $this->mailMailjetNotification->send(
- [
- MailMailjetNotification::SUBJECT => 'Vous avez reçu un nouveau message',
- MailMailjetNotification::TO_EMAIL => $email,
- MailMailjetNotification::CONTENT_TEMPLATE => 'mail/ticket-new-by-admin',
- MailMailjetNotification::CONTENT_DATA => [
- 'firstname' => $firstname,
- 'ticket' => $ticket,
- ],
- ]
- );
- } else {
- $this->mailMailjetNotification->send(
- [
- MailMailjetNotification::SUBJECT => 'Nouvelle demande',
- MailMailjetNotification::TO_EMAIL => $email,
- MailMailjetNotification::CONTENT_TEMPLATE => 'mail/ticket-new',
- MailMailjetNotification::CONTENT_DATA => [
- 'firstname' => $firstname,
- 'ticket' => $ticket,
- ],
- ]
- );
- }
-
- // notifyAdmin
- $usersToNotify = $this->userStore->getByTicketTypesNotification($ticket->getType());
-
- foreach ($usersToNotify as $userToNotify) {
- if ($this->authorizationChecker->isGranted('ROLE_ADMIN', $userToNotify)) {
- $this->mailMailjetNotification->send(
- [
- MailMailjetNotification::SUBJECT => 'Nouveau ticket sur Place du Local',
- MailMailjetNotification::TO_EMAIL => $userToNotify->getEmail(),
- MailMailjetNotification::CONTENT_TEMPLATE => 'mail/ticket-notification',
- MailMailjetNotification::CONTENT_DATA => [
- 'firstname' => $userToNotify->getFirstname(),
- 'ticket' => $ticket,
- 'ticketMessage' => $ticket->getTicketMessages()[0],
- ],
- ]
- );
- }
- }
-
- return $ticket;
- }
-
- public function init(TicketInterface $ticket, array $params = []): void
- {
- $user = $this->security->getUser();
- if($user) {
- $ticket->setCreatedBy($user);
- }
-
- if (isset($params['user'])) {
- $ticket->setUser($params['user']);
-
- } else {
- $ticket->setVisitorFirstname($params['visitorFirstname']);
- $ticket->setVisitorLastname($params['visitorLastname']);
- $ticket->setVisitorEmail($params['visitorEmail']);
- $ticket->setVisitorToken(uniqid());
- }
-
- $ticket
- ->setStatus(TicketModel::TICKET_STATUS_OPEN)
- ->setType($params['type'])
- ->setSubject($params['subject']);
-
- $ticketMessageArray = $ticket->getTicketMessages();
- $ticketMessage = $ticketMessageArray[0];
- $ticketMessage->setMessage($params['message']);
-
- if (isset($params['imageFilename']) && $params['imageFilename']) {
- $ticketMessage->setImageFilename($params['imageFilename']);
- }
-
- if (isset($params['createByAdmin']) && $params['createByAdmin']) {
- $ticketMessage->setAnswerByAdmin(true);
- }
- }
-
- // uploadImageTicketMessage
- public function uploadImageTicketMessage($formTicket): ?string
- {
- return $this->formComponent->uploadFile(
- $formTicket,
- 'image',
- $this->parameterBag->get('app.ticket_images_directory'),
- $this->parameterBag->get('app.ticket_images_subdirectory')
- );
- }
- }
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