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- <?php
-
-
-
- namespace backend\controllers;
-
- use common\logic\Ticket\Ticket\Model\Ticket;
- use common\logic\Ticket\Ticket\Model\TicketSearch;
- use yii\filters\AccessControl;
- use yii\filters\VerbFilter;
- use yii\helpers\Html;
- use yii\web\NotFoundHttpException;
-
- class SupportController extends BackendController
- {
- public function behaviors()
- {
- return [
- 'verbs' => [
- 'class' => VerbFilter::class,
- 'actions' => [
- ],
- ],
- 'access' => [
- 'class' => AccessControl::class,
- 'rules' => [
- [
- 'allow' => true,
- 'roles' => ['@'],
- 'matchCallback' => function ($rule, $action) {
- return $this->getUserManager()->hasAccessBackend();
- }
- ]
- ],
- ],
- ];
- }
-
- public function actionIndex()
- {
- $searchTicket = new TicketSearch();
- $dataProviderTicketOpen = $searchTicket->search('producer', ['TicketSearch' => ['status' => Ticket::STATUS_OPEN]]);
- $dataProviderTicketClosed = $searchTicket->search('producer', ['TicketSearch' => ['status' => Ticket::STATUS_CLOSED]]);
-
- return $this->render('index', [
- 'context' => 'producer',
- 'searchTicket' => $searchTicket,
- 'dataProviderTicketOpen' => $dataProviderTicketOpen,
- 'dataProviderTicketClosed' => $dataProviderTicketClosed
- ]);
- }
-
- public function actionCreate()
- {
- $userCurrent = $this->getUserCurrent();
- $ticketManager = $this->getTicketManager();
- $ticketMessageManager = $this->getTicketMessageManager();
- $ticket = $ticketManager->instanciateTicket($this->getProducerCurrent(), $userCurrent);
-
- if ($ticket->load(\Yii::$app->request->post()) && $ticket->validate() && $ticketManager->create($ticket)) {
- $ticketMessageManager->createTicketMessage($ticket, $userCurrent, $ticket->message);
- $this->setFlash('success', 'Le ticket a bien été créé.');
- return $this->redirect(['view', 'id' => $ticket->id]);
- } else {
- return $this->render('@backend/views/support/create', [
- 'ticket' => $ticket
- ]);
- }
- }
-
- public function actionView(int $id)
- {
- $ticketManager = $this->getTicketManager();
- $ticketMessageManager = $this->getTicketMessageManager();
- $ticket = $this->findTicket($id);
- $ticketManager->viewTicket($ticket, $this->getUserCurrent());
- $ticketMessage = $ticketMessageManager->instanciateTicketMessage($ticket, $this->getUserCurrent());
- if ($ticketMessage->load(\Yii::$app->request->post()) && $ticketManager->createTicketMessage($ticketMessage)) {
- return $this->redirect(['view', 'id' => $ticket->id, '#' => 'bottom']);
- }
-
- return $this->render('@backend/views/support/view', [
- 'ticket' => $ticket,
- 'ticketMessageResponse' => $ticketMessage
- ]);
- }
-
- public function actionClose(int $id)
- {
- $ticketManager = $this->getTicketManager();
- $ticket = $this->findTicket($id);
- $ticketManager->closeTicket($ticket);
- $this->addFlash('success', "Le ticket <strong>".Html::encode($ticket->subject)."</strong> a bien été fermé.");
- return $this->redirect(['index']);
- }
-
- public function actionOpen(int $id)
- {
- $ticketManager = $this->getTicketManager();
- $ticket = $this->findTicket($id);
- $ticketManager->openTicket($ticket);
- $this->addFlash('success', "Le ticket a bien été ouvert.");
- return $this->redirect(['index']);
- }
-
- public function findTicket(int $id)
- {
- $ticketManager = $this->getTicketManager();
- $ticket = $ticketManager->findOneTicketById($id);
-
- if ($ticket && $ticketManager->hasTicketAccess($ticket, $this->getUserCurrent())) {
- return $ticket;
- } else {
- throw new NotFoundHttpException("Le ticket est introuvable.");
- }
- }
- }
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