<?php namespace Lc\ShopBundle\Model; use App\Entity\TicketMessage; use App\Entity\User; use Doctrine\Common\Collections\ArrayCollection; use Doctrine\Common\Collections\Collection; use Doctrine\ORM\Mapping as ORM; use Lc\ShopBundle\Context\FilterMerchantInterface; use Lc\ShopBundle\Context\MerchantInterface; use Lc\ShopBundle\Context\OrderShopInterface; use Gedmo\Mapping\Annotation as Gedmo; use Lc\ShopBundle\Context\UserInterface; /** * @ORM\MappedSuperclass() */ abstract class Ticket extends AbstractEntity implements FilterMerchantInterface { const TYPE_PRODUCT_UNAVAILABLE = 'product-unavailable' ; const TYPE_PRODUCT_ERROR = 'product-error' ; const TYPE_TECHNICAL_PROBLEM = 'technical-problem' ; const TYPE_GENERAL_QUESTION = 'general-question' ; const TICKET_STATUS_OPEN = 'open' ; const TICKET_STATUS_BEING_PROCESSED = 'being-processed' ; const TICKET_STATUS_CLOSED = 'closed' ; /** * @Gedmo\Blameable(on="create") * @ORM\ManyToOne(targetEntity="Lc\ShopBundle\Context\UserInterface") * @ORM\JoinColumn(nullable=true) */ protected $createdBy; /** * @Gedmo\Blameable(on="update") * @ORM\ManyToOne(targetEntity="Lc\ShopBundle\Context\UserInterface") * @ORM\JoinColumn(nullable=true) */ protected $updatedBy; /** * @ORM\ManyToOne(targetEntity="Lc\ShopBundle\Context\MerchantInterface") * @ORM\JoinColumn(nullable=false) */ protected $merchant; /** * @ORM\Column(type="string", length=32) */ protected $type; /** * @ORM\Column(type="string", length=32) */ protected $status; /** * @ORM\ManyToOne(targetEntity="Lc\ShopBundle\Context\OrderShopInterface", inversedBy="tickets") */ protected $orderShop; /** * @ORM\Column(type="string", length=255) */ protected $subject; /** * @ORM\Column(type="array", nullable=true) */ protected $tags = []; /** * @ORM\Column(type="string", length=64, nullable=true) */ protected $visitorFirstname; /** * @ORM\Column(type="string", length=64, nullable=true) */ protected $visitorLastname; /** * @ORM\Column(type="string", length=128, nullable=true) */ protected $visitorEmail; /** * @ORM\Column(type="string", length=255, nullable=true) */ protected $visitorToken; /** * @ORM\OneToMany(targetEntity="Lc\ShopBundle\Context\TicketMessageInterface", mappedBy="ticket", orphanRemoval=true) */ protected $ticketMessages; /** * @ORM\ManyToOne(targetEntity="Lc\ShopBundle\Context\UserInterface", inversedBy="tickets") */ protected $user; public function __construct() { $this->ticketMessages = new ArrayCollection(); } public function getUsername(){ if($this->getUser()){ return $this->getUser()->getName(); }else{ return strtoupper($this->getVisitorLastname()).' '.$this->getVisitorFirstname(); } } public function getVisitorInfos(){ return strtoupper($this->getVisitorLastname()).' '.$this->getVisitorFirstname(). ' ('.$this->getVisitorEmail().')'; } public function getMerchant(): ?MerchantInterface { return $this->merchant; } public function setMerchant(?MerchantInterface $merchant): self { $this->merchant = $merchant; return $this; } public function getType(): ?string { return $this->type; } public function setType(string $type): self { $this->type = $type; return $this; } public function getTypeLabel(): string { return 'field.Ticket.typeOptions.'.$this->getType() ; } public function getStatus(): ?string { return $this->status; } public function setStatus(string $status): self { $this->status = $status; return $this; } public function getStatusLabel(): string { return 'field.Ticket.statusOptions.'.$this->getStatus() ; } public function getOrderShop(): ?OrderShopInterface { return $this->orderShop; } public function setOrderShop(?OrderShopInterface $orderShop): self { $this->orderShop = $orderShop; return $this; } public function getSubject(): ?string { return $this->subject; } public function setSubject(string $subject): self { $this->subject = $subject; return $this; } public function getTags(): ?array { return $this->tags; } public function setTags(?array $tags): self { $this->tags = $tags; return $this; } public function getVisitorFirstname(): ?string { return $this->visitorFirstname; } public function setVisitorFirstname(?string $visitorFirstname): self { $this->visitorFirstname = $visitorFirstname; return $this; } public function getVisitorLastname(): ?string { return $this->visitorLastname; } public function setVisitorLastname(?string $visitorLastname): self { $this->visitorLastname = $visitorLastname; return $this; } public function getVisitorEmail(): ?string { return $this->visitorEmail; } public function setVisitorEmail(?string $visitorEmail): self { $this->visitorEmail = $visitorEmail; return $this; } public function getVisitorToken(): ?string { return $this->visitorToken; } public function setVisitorToken(?string $visitorToken): self { $this->visitorToken = $visitorToken; return $this; } /** * @return Collection|TicketMessage[] */ public function getTicketMessages(): Collection { return $this->ticketMessages; } public function addTicketMessage(TicketMessage $ticketMessage): self { if (!$this->ticketMessages->contains($ticketMessage)) { $this->ticketMessages[] = $ticketMessage; $ticketMessage->setTicket($this); } return $this; } public function removeTicketMessage(TicketMessage $ticketMessage): self { if ($this->ticketMessages->contains($ticketMessage)) { $this->ticketMessages->removeElement($ticketMessage); // set the owning side to null (unless already changed) if ($ticketMessage->getTicket() === $this) { $ticketMessage->setTicket(null); } } return $this; } public function getUser(): ?UserInterface { return $this->user; } public function setUser(?UserInterface $user): self { $this->user = $user; return $this; } }