Frontend : système de tickets

ShopBundle/Form/Frontend/TicketMessageType.php

+<?php
+
+namespace Lc\ShopBundle\Form\Frontend;
+
+use App\Entity\Address;
+use App\Entity\OrderShop;
+use Doctrine\ORM\EntityManagerInterface;
+use Lc\ShopBundle\Model\Ticket;
+use Lc\ShopBundle\Services\UtilsManager;
+use Symfony\Bridge\Doctrine\Form\Type\EntityType;
+use Symfony\Component\Form\AbstractType;
+use Symfony\Component\Form\Extension\Core\Type\CheckboxType;
+use Symfony\Component\Form\Extension\Core\Type\ChoiceType;
+use Symfony\Component\Form\Extension\Core\Type\EmailType;
+use Symfony\Component\Form\Extension\Core\Type\TextareaType;
+use Symfony\Component\Form\Extension\Core\Type\TextType;
+use Symfony\Component\Form\FormBuilderInterface;
+use Symfony\Component\OptionsResolver\OptionsResolver;
+use Symfony\Component\Security\Core\Security;
+
+class TicketMessageType extends AbstractType
+{
+
+        public function buildForm(FormBuilderInterface $builder, array $options)
+        {
+                $builder
+                        ->add('message', TextareaType::class, [
+                                'label' => 'field.Ticket.yourAnswer',
+                                'translation_domain' => 'lcshop',
+                        ])
+                        ->add('closeTicket', CheckboxType::class, [
+                                'label' => 'field.Ticket.closeTicket',
+                                'translation_domain' => 'lcshop',
+                                'required' => false,
+                        ]);
+        }
+
+        public function configureOptions(OptionsResolver $resolver)
+        {
+                $resolver->setDefaults([
+                        // Configure your form options here
+                ]);
+        }
+}

ShopBundle/Form/Frontend/TicketType.php

+<?php
+
+namespace Lc\ShopBundle\Form\Frontend;
+
+use App\Entity\Address;
+use App\Entity\OrderShop;
+use Doctrine\ORM\EntityManagerInterface;
+use Lc\ShopBundle\Model\Ticket;
+use Lc\ShopBundle\Services\UtilsManager;
+use Symfony\Bridge\Doctrine\Form\Type\EntityType;
+use Symfony\Component\Form\AbstractType;
+use Symfony\Component\Form\Extension\Core\Type\ChoiceType;
+use Symfony\Component\Form\Extension\Core\Type\EmailType;
+use Symfony\Component\Form\Extension\Core\Type\TextareaType;
+use Symfony\Component\Form\Extension\Core\Type\TextType;
+use Symfony\Component\Form\FormBuilderInterface;
+use Symfony\Component\OptionsResolver\OptionsResolver;
+use Symfony\Component\Security\Core\Security;
+
+class TicketType extends AbstractType
+{
+        protected $orderShopRepository ;
+        protected $security ;
+        protected $em ;
+        protected $priceUtils ;
+
+        public function __construct(Security $security, EntityManagerInterface $em, UtilsManager $utilsManager)
+        {
+                $this->security = $security ;
+                $this->em = $em ;
+                $this->orderShopRepository = $this->em->getRepository(OrderShop::class) ;
+                $this->priceUtils = $utilsManager->getPriceUtils() ;
+        }
+
+        public function buildForm(FormBuilderInterface $builder, array $options)
+        {
+                $builder
+                        ->add('type', ChoiceType::class, [
+                                'label' => 'field.Ticket.type',
+                                'multiple' => false,
+                                'expanded' => false,
+                                'choices' => [
+                                        'field.Ticket.typeOptions.'.Ticket::TYPE_GENERAL_QUESTION => Ticket::TYPE_GENERAL_QUESTION,
+                                        'field.Ticket.typeOptions.'.Ticket::TYPE_PRODUCT_UNAVAILABLE => Ticket::TYPE_PRODUCT_UNAVAILABLE,
+                                        'field.Ticket.typeOptions.'.Ticket::TYPE_PRODUCT_ERROR => Ticket::TYPE_PRODUCT_ERROR,
+                                        'field.Ticket.typeOptions.'.Ticket::TYPE_TECHNICAL_PROBLEM => Ticket::TYPE_TECHNICAL_PROBLEM,
+                                ],
+                                'translation_domain' => 'lcshop',
+                        ])
+                        ->add('orderShop', EntityType::class, [
+                                'class' => $this->em->getClassMetadata(OrderShop::class)->getName(),
+                                'multiple' => false,
+                                'expanded' => false,
+                                'choices' => $this->orderShopRepository->findAllBy([
+                                        'user' => $this->security->getUser(),
+                                        'isValid' => true
+                                ]),
+                                'label' => 'field.default.order',
+                                'placeholder' => '-- Choisissez une commande --',
+                                'required' => false,
+                                'choice_label' => function ($orderShop, $key, $value) {
+                                        return 'Commande du '.$orderShop->getValidationDate()->format('d/m/Y').' ('.number_format($this->priceUtils->getTotalWithTax($orderShop), 2).' €)' ;
+                                },
+                                'translation_domain' => 'lcshop',
+                        ])
+                        ->add('subject', TextType::class, [
+                                'label' => 'Sujet'
+                        ])
+                        ->add('message', TextareaType::class, [
+                                'label' => 'Message'
+                        ]);
+        }
+
+        public function configureOptions(OptionsResolver $resolver)
+        {
+                $resolver->setDefaults([
+                        // Configure your form options here
+                ]);
+        }
+}

ShopBundle/Model/OrderShop.php

                 $this->documents = new ArrayCollection();
         }
 
+        public function __toString()
+        {
+                return 'Commande du '.$this->getValidationDate()->format('d/m/Y') ;
+        }
+
         public function getValidationDate(): ?\DateTimeInterface
         {
                 return $this->validationDate;

ShopBundle/Model/Ticket.php

 namespace Lc\ShopBundle\Model;
 
 use App\Entity\TicketMessage;
+use App\Entity\User;
 use Doctrine\Common\Collections\ArrayCollection;
 use Doctrine\Common\Collections\Collection;
 use Doctrine\ORM\Mapping as ORM;
 use Lc\ShopBundle\Context\MerchantInterface;
 use Lc\ShopBundle\Context\OrderShopInterface;
 use Gedmo\Mapping\Annotation as Gedmo;
+use Lc\ShopBundle\Context\UserInterface;
 
 /**
  * @ORM\MappedSuperclass()
 
         const TICKET_STATUS_OPEN = 'open' ;
         const TICKET_STATUS_BEING_PROCESSED = 'being-processed' ;
-        const TICKET_STATUS_CLOSED = 'fermé' ;
+        const TICKET_STATUS_CLOSED = 'closed' ;
 
         use StatusTrait;
 
          */
         protected $ticketMessages;
 
+        /**
+         * @ORM\ManyToOne(targetEntity="Lc\ShopBundle\Context\UserInterface", inversedBy="tickets")
+         */
+        protected $user;
+
         public function __construct()
         {
                 $this->ticketMessages = new ArrayCollection();
                 return $this;
         }
 
+        public function getTypeLabel(): string
+        {
+                return 'field.Ticket.typeOptions.'.$this->getType() ;
+        }
+
         public function getTypeHelp(): ?string
         {
                 return $this->typeHelp;
                 return $this;
         }
 
+        public function getTicketStatusLabel(): string
+        {
+                return 'field.Ticket.ticketStatusOptions.'.$this->getTicketStatus() ;
+        }
+
         public function getOrderShop(): ?OrderShopInterface
         {
                 return $this->orderShop;
 
                 return $this;
         }
+
+        public function getUser(): ?UserInterface
+        {
+                return $this->user;
+        }
+
+        public function setUser(?UserInterface $user): self
+        {
+                $this->user = $user;
+
+                return $this;
+        }
 }

ShopBundle/Model/TicketMessage.php

 /**
  * @ORM\MappedSuperclass()
  */
-abstract class TicketMessage
+abstract class TicketMessage extends AbstractEntity
 {
         use StatusTrait;
 

ShopBundle/Model/User.php

 namespace Lc\ShopBundle\Model;
 
 use App\Entity\Newsletter;
+use App\Entity\Ticket;
 use App\Entity\UserPointSale;
 use Doctrine\Common\Collections\ArrayCollection;
 use Doctrine\Common\Collections\Collection;
 use Doctrine\ORM\Mapping as ORM;
 use FOS\UserBundle\Model\User as UserModelFOS;
 use Lc\ShopBundle\Context\MerchantInterface;
+use Lc\ShopBundle\Context\TicketInterface;
 
 /**
  * @ORM\MappedSuperclass()
          */
         protected $userMerchants;
 
+        /**
+         * @ORM\OneToMany(targetEntity="Lc\ShopBundle\Context\TicketInterface", mappedBy="user")
+         */
+        protected $tickets;
+
         public function __construct()
         {
                 parent::__construct();
 
                 return $this;
         }
+
+        /**
+         * @return Collection|TicketInterface[]
+         */
+        public function getTickets(): Collection
+        {
+                return $this->tickets;
+        }
+
+        public function addTicket(TicketInterface $ticket): self
+        {
+                if (!$this->tickets->contains($ticket)) {
+                        $this->tickets[] = $ticket;
+                        $ticket->setUser($this);
+                }
+
+                return $this;
+        }
+
+        public function removeTicket(TicketInterface $ticket): self
+        {
+                if ($this->tickets->contains($ticket)) {
+                        $this->tickets->removeElement($ticket);
+                        // set the owning side to null (unless already changed)
+                        if ($ticket->getUser() === $this) {
+                                $ticket->setUser(null);
+                        }
+                }
+
+                return $this;
+        }
 }

ShopBundle/Resources/translations/lcshop.fr.yaml

         emailFrom: "Email (From) : email"
         emailFromName: "Email (From) : nom"
         emailSubjectPrefix: "Email : préfixe"
+        order: Commande
     PointSale:
         code: Code
         codeHelp: Code utilisé pour retrouver l'ambassade dans le tunnel de commande (Non sensible à la casse)
         dateReminder: Date limite
         users: Utilisateurs concernés
         usersHelp: Laissez vide si vous souhaitez ajouter ce pense-bête à tout les utilisateurs
+    Ticket:
+        type: Catégorie
+        typeOptions:
+            general-question: Questions générales
+            product-unavailable: Produit manquant
+            product-error: Erreur sur un produit
+            technical-problem: Problème techique
+        ticketStatusOptions:
+            open: Ouvert
+            being-processed: En cours de traitement
+            closed: Fermée
+        yourAnswer: Votre réponse
+        closeTicket: Fermer la demande
 
 action:
     new: Créer %entity_label%