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<?php |
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<?php |
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namespace Lc\ShopBundle\Services ; |
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namespace Lc\ShopBundle\Services; |
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use App\Entity\TicketMessage; |
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use App\Entity\TicketMessage; |
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use Doctrine\ORM\EntityManagerInterface; |
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use Doctrine\ORM\EntityManagerInterface; |
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use Lc\ShopBundle\Context\TicketMessageInterface; |
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use Lc\ShopBundle\Context\TicketMessageInterface; |
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use Lc\ShopBundle\Context\UserInterface; |
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use Lc\ShopBundle\Context\UserInterface; |
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use Lc\ShopBundle\Model\Ticket; |
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use Lc\ShopBundle\Model\Ticket; |
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use Symfony\Component\DependencyInjection\ParameterBag\ParameterBagInterface; |
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use Symfony\Component\HttpFoundation\File\Exception\FileException; |
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use Symfony\Component\Security\Core\Authorization\AuthorizationCheckerInterface; |
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use Symfony\Component\Security\Core\Authorization\AuthorizationCheckerInterface; |
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class TicketUtils |
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class TicketUtils |
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{ |
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{ |
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protected $em ; |
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protected $merchantUtils ; |
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protected $mailUtils ; |
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protected $authorizationChecker ; |
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public function __construct(EntityManagerInterface $em, MerchantUtilsInterface $merchantUtils, MailUtils $mailUtils, AuthorizationCheckerInterface $authorizationChecker) |
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{ |
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$this->em = $em ; |
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$this->merchantUtils = $merchantUtils ; |
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$this->mailUtils = $mailUtils ; |
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$this->authorizationChecker = $authorizationChecker ; |
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protected $em; |
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protected $merchantUtils; |
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protected $mailUtils; |
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protected $authorizationChecker; |
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protected $parameterBag; |
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public function __construct( |
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EntityManagerInterface $em, |
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MerchantUtilsInterface $merchantUtils, |
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MailUtils $mailUtils, |
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AuthorizationCheckerInterface $authorizationChecker, |
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ParameterBagInterface $parameterBag |
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) { |
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$this->em = $em; |
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$this->merchantUtils = $merchantUtils; |
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$this->mailUtils = $mailUtils; |
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$this->authorizationChecker = $authorizationChecker; |
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$this->parameterBag = $parameterBag; |
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} |
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public function getTicketsByUser($user) |
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{ |
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$ticketRepo = $this->em->getRepository(TicketInterface::class); |
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return $ticketRepo->findBy(array('user' => $user)); |
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} |
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public function uploadImageTicketMessage($formTicket) |
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{ |
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$image = $formTicket->get('image')->getData(); |
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if ($image) { |
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$originalFilename = pathinfo($image->getClientOriginalName(), PATHINFO_FILENAME); |
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$newFilename = uniqid().'.'.$image->guessExtension(); |
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try { |
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$image->move( |
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$this->parameterBag->get('app.ticket_images_directory'), |
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$newFilename |
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); |
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} catch (FileException $e) { |
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throw new \ErrorException("Une erreur est survenue lors de l'upload du fichier."); |
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} |
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return $this->parameterBag->get('app.ticket_images_subdirectory').$newFilename; |
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} |
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} |
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public function getTicketsByUser($user){ |
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$ticketRepo = $this->em->getRepository(TicketInterface::class); |
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return $ticketRepo->findBy(array('user'=>$user)); |
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return false; |
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} |
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public function createTicket($params): TicketInterface |
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{ |
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$classTicket = $this->em->getClassMetadata(TicketInterface::class)->getName(); |
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$ticket = new $classTicket; |
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$ticket->setMerchant($this->merchantUtils->getMerchantCurrent()); |
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$ticket->setStatus(1); |
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if (isset($params['user'])) { |
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$ticket->setUser($params['user']); |
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$email = $params['user']->getEmail(); |
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$firstname = $params['user']->getFirstname(); |
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} else { |
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$ticket->setVisitorFirstname($params['visitorFirstname']); |
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$ticket->setVisitorLastname($params['visitorLastname']); |
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$ticket->setVisitorEmail($params['visitorEmail']); |
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$ticket->setVisitorToken(uniqid()); |
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$email = $params['visitorEmail']; |
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$firstname = $params['visitorFirstname']; |
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} |
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} |
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public function createTicket($params): TicketInterface |
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{ |
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$classTicket = $this->em->getClassMetadata(TicketInterface::class)->getName() ; |
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$ticket = new $classTicket ; |
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$ticket->setMerchant($this->merchantUtils->getMerchantCurrent()) ; |
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$ticket->setStatus(1) ; |
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if(isset($params['user'])) { |
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$ticket->setUser($params['user']) ; |
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$email = $params['user']->getEmail() ; |
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$firstname = $params['user']->getFirstname() ; |
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} |
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else { |
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$ticket->setVisitorFirstname($params['visitorFirstname']) ; |
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$ticket->setVisitorLastname($params['visitorLastname']) ; |
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$ticket->setVisitorEmail($params['visitorEmail']) ; |
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$ticket->setVisitorToken(uniqid()) ; |
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$email = $params['visitorEmail'] ; |
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$firstname = $params['visitorFirstname'] ; |
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} |
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$ticket->setStatus(Ticket::TICKET_STATUS_OPEN) ; |
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$ticket->setType($params['type']) ; |
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if(isset($params['orderShop']) && $params['orderShop'] && $params['orderShop'] instanceof OrderShopInterface) { |
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$ticket->setOrderShop($params['orderShop']) ; |
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} |
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$ticket->setSubject($params['subject']) ; |
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$this->em->persist($ticket); |
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$classTicketMessage = $this->em->getClassMetadata(TicketMessageInterface::class)->getName() ; |
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$ticketMessage = new $classTicketMessage ; |
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$ticketMessage->setStatus(1) ; |
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$ticketMessage->setTicket($ticket) ; |
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$ticketMessage->setMessage($params['message']) ; |
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if(isset($params['createByAdmin']) && $params['createByAdmin'])$ticketMessage->setAnswerByAdmin(true); |
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$this->em->persist($ticketMessage); |
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$this->em->flush() ; |
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if(isset($params['createByAdmin']) && $params['createByAdmin']) { |
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// envoi email au client |
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$this->mailUtils->send([ |
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MailUtils::SUBJECT => 'Vous avez reçu un nouveau message', |
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MailUtils::TO_EMAIL => $email, |
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MailUtils::CONTENT_TEMPLATE => 'mail/ticket-new-by-admin', |
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MailUtils::CONTENT_DATA => [ |
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'firstname' => $firstname, |
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'ticket' => $ticket |
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], |
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]); |
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}else{ |
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$this->mailUtils->send([ |
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MailUtils::SUBJECT => 'Nouvelle demande', |
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MailUtils::TO_EMAIL => $email, |
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MailUtils::CONTENT_TEMPLATE => 'mail/ticket-new', |
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MailUtils::CONTENT_DATA => [ |
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'firstname' => $firstname, |
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'ticket' => $ticket |
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], |
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]); |
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} |
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$ticket->setStatus(Ticket::TICKET_STATUS_OPEN); |
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$ticket->setType($params['type']); |
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if (isset($params['orderShop']) && $params['orderShop'] && $params['orderShop'] instanceof OrderShopInterface) { |
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$ticket->setOrderShop($params['orderShop']); |
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} |
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$ticket->setSubject($params['subject']); |
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$this->em->persist($ticket); |
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$this->notifyAdmin($ticket, $ticketMessage); |
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$classTicketMessage = $this->em->getClassMetadata(TicketMessageInterface::class)->getName(); |
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$ticketMessage = new $classTicketMessage; |
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$ticketMessage->setStatus(1); |
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$ticketMessage->setTicket($ticket); |
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$ticketMessage->setMessage($params['message']); |
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return $ticket ; |
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if (isset($params['imageFilename']) && $params['imageFilename']) { |
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$ticketMessage->setImageFilename($params['imageFilename']); |
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} |
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} |
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public function createTicketMessage($params) |
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{ |
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$classTicketMessage = $this->em->getClassMetadata(TicketMessageInterface::class)->getName() ; |
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$ticketMessage = new $classTicketMessage ; |
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$ticket = $params['ticket'] ; |
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$ticketMessage->setStatus(1) ; |
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$ticketMessage->setTicket($ticket) ; |
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$ticketMessage->setMessage($params['message']) ; |
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if(isset($params['answerByAdmin']) && $params['answerByAdmin']) { |
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$ticketMessage->setAnswerByAdmin($params['answerByAdmin']) ; |
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// envoi email au client |
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$this->mailUtils->send([ |
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MailUtils::SUBJECT => 'Réponse à votre demande', |
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MailUtils::TO_EMAIL => $ticket->getUser() ? $ticket->getUser()->getEmail() : $ticket->getVisitorEmail(), |
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MailUtils::CONTENT_TEMPLATE => 'mail/ticket-response', |
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MailUtils::CONTENT_DATA => [ |
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'firstname' => $ticket->getUser() ? $ticket->getUser()->getFirstname() : $ticket->getVisitorFirstname(), |
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'ticket' => $ticket |
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], |
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]) ; |
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} |
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$this->em->persist($ticketMessage); |
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if(isset($params['closeTicket']) && $params['closeTicket']) { |
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$ticket->setStatus(Ticket::TICKET_STATUS_CLOSED) ; |
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} |
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if (isset($params['createByAdmin']) && $params['createByAdmin']) { |
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$ticketMessage->setAnswerByAdmin(true); |
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} |
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$this->em->persist($ticketMessage); |
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$this->em->flush(); |
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if (isset($params['createByAdmin']) && $params['createByAdmin']) { |
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// envoi email au client |
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$this->mailUtils->send( |
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[ |
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MailUtils::SUBJECT => 'Vous avez reçu un nouveau message', |
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MailUtils::TO_EMAIL => $email, |
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MailUtils::CONTENT_TEMPLATE => 'mail/ticket-new-by-admin', |
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MailUtils::CONTENT_DATA => [ |
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'firstname' => $firstname, |
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'ticket' => $ticket, |
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], |
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] |
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); |
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} else { |
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$this->mailUtils->send( |
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[ |
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MailUtils::SUBJECT => 'Nouvelle demande', |
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MailUtils::TO_EMAIL => $email, |
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MailUtils::CONTENT_TEMPLATE => 'mail/ticket-new', |
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MailUtils::CONTENT_DATA => [ |
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'firstname' => $firstname, |
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'ticket' => $ticket, |
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], |
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] |
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); |
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} |
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$ticket->setUpdatedAt(new \DateTime()) ; |
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$this->em->persist($ticket); |
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$this->em->flush() ; |
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$this->notifyAdmin($ticket, $ticketMessage); |
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return $ticket; |
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} |
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public function createTicketMessage($params) |
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{ |
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$classTicketMessage = $this->em->getClassMetadata(TicketMessageInterface::class)->getName(); |
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$ticketMessage = new $classTicketMessage; |
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$ticket = $params['ticket']; |
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$ticketMessage->setStatus(1); |
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$ticketMessage->setTicket($ticket); |
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$ticketMessage->setMessage($params['message']); |
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if (isset($params['answerByAdmin']) && $params['answerByAdmin']) { |
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$ticketMessage->setAnswerByAdmin($params['answerByAdmin']); |
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// envoi email au client |
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$this->mailUtils->send( |
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[ |
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MailUtils::SUBJECT => 'Réponse à votre demande', |
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MailUtils::TO_EMAIL => $ticket->getUser() ? $ticket->getUser()->getEmail( |
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) : $ticket->getVisitorEmail(), |
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MailUtils::CONTENT_TEMPLATE => 'mail/ticket-response', |
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MailUtils::CONTENT_DATA => [ |
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'firstname' => $ticket->getUser() ? $ticket->getUser()->getFirstname( |
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) : $ticket->getVisitorFirstname(), |
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'ticket' => $ticket, |
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], |
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] |
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); |
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} |
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$this->em->persist($ticketMessage); |
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return $ticketMessage ; |
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if (isset($params['imageFilename']) && $params['imageFilename']) { |
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$ticketMessage->setImageFilename($params['imageFilename']); |
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} |
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if (isset($params['closeTicket']) && $params['closeTicket']) { |
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$ticket->setStatus(Ticket::TICKET_STATUS_CLOSED); |
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} |
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} |
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public function notifyAdmin($ticket, $ticketMessage){ |
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$userRepo = $this->em->getRepository(UserInterface::class); |
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$usersToNotify = $userRepo->findByTicketTypesNotification($ticket->getType()); |
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$ticket->setUpdatedAt(new \DateTime()); |
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$this->em->persist($ticket); |
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$this->em->flush(); |
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foreach ($usersToNotify as $userToNotify){ |
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return $ticketMessage; |
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} |
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if($this->authorizationChecker->isGranted('ROLE_ADMIN', $userToNotify)){ |
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public function notifyAdmin($ticket, $ticketMessage) |
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{ |
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$userRepo = $this->em->getRepository(UserInterface::class); |
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$usersToNotify = $userRepo->findByTicketTypesNotification($ticket->getType()); |
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// envoi email au client |
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$this->mailUtils->send([ |
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MailUtils::SUBJECT => 'Nouveau ticket sur placedulocal', |
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MailUtils::TO_EMAIL => $userToNotify->getEmail(), |
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MailUtils::CONTENT_TEMPLATE => 'mail/ticket-notification', |
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MailUtils::CONTENT_DATA => [ |
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'firstname' => $userToNotify->getFirstname(), |
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'ticket' => $ticket, |
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'ticketMessage' => $ticketMessage |
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], |
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]) ; |
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} |
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} |
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foreach ($usersToNotify as $userToNotify) { |
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if ($this->authorizationChecker->isGranted('ROLE_ADMIN', $userToNotify)) { |
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|
// envoi email au client |
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|
|
$this->mailUtils->send( |
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|
[ |
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MailUtils::SUBJECT => 'Nouveau ticket sur placedulocal', |
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MailUtils::TO_EMAIL => $userToNotify->getEmail(), |
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MailUtils::CONTENT_TEMPLATE => 'mail/ticket-notification', |
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|
MailUtils::CONTENT_DATA => [ |
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'firstname' => $userToNotify->getFirstname(), |
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'ticket' => $ticket, |
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'ticketMessage' => $ticketMessage, |
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], |
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] |
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); |
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} |
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} |
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} |
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} |
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|
} |
|
|
} |
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