[Backend] créer un ticket depuis admin

ShopBundle/Controller/Backend/TicketController.php

 use Doctrine\ORM\EntityManagerInterface;
 use EasyCorp\Bundle\EasyAdminBundle\Event\EasyAdminEvents;
 use FOS\UserBundle\Model\UserManagerInterface;
+use Lc\ShopBundle\Context\OrderShopInterface;
+use Lc\ShopBundle\Context\UserInterface;
 use Lc\ShopBundle\Form\Backend\Ticket\TicketMessageType;
 use Lc\ShopBundle\Form\Backend\Ticket\TicketStatusType;
 use Lc\ShopBundle\Model\Ticket;
 class TicketController extends AdminController
 {
         protected $ticketUtils;
+        protected $userUtils;
+
         public function __construct(Security $security, UserManagerInterface $userManager, EntityManagerInterface $em, MailjetTransport $mailjetTransport, UtilsManager $utilsManager, TranslatorInterface $translator)
         {
                 $this->ticketUtils = $utilsManager->getTicketUtils();
+                $this->userUtils = $utilsManager->getUserUtils();
                 parent::__construct($security, $userManager, $em, $mailjetTransport, $utilsManager, $translator);
 
         }
                         'orderShop' => $entity->getOrderShop(),
                         'subject' => $entity->getSubject(),
                         'message' => $form->get('message')->getData(),
-                        'answerByAdmin' =>true,
-                ]) ;
+                        'createByAdmin' => true,
+                ]);
 
         }
 
         }
 
 
-        public function ticketStatusAction(){
+        public function ticketStatusAction()
+        {
                 $easyadmin = $this->request->attributes->get('easyadmin');
                 $ticket = $easyadmin['item'];
 
                 $formTicketStatusForm->handleRequest($this->request);
 
                 if ($formTicketStatusForm->isSubmitted() && $formTicketStatusForm->isValid()) {
-                                $this->em->persist($ticket);
-                                $this->em->flush();
+                        $this->em->persist($ticket);
+                        $this->em->flush();
 
-                                $this->utils->addFlash('success', 'success.ticket.statusChange');
+                        $this->utils->addFlash('success', 'success.ticket.statusChange');
                 } else {
                         $this->utils->addFlash('error', $formTicketStatusForm->getErrors());
                 }
                 return new Response(json_encode($response));
         }
 
-        public function newMessageTicketAction(){
+        public function newMessageTicketAction()
+        {
                 $easyadmin = $this->request->attributes->get('easyadmin');
                 $ticket = $easyadmin['item'];
 
 
                 if ($formAddTicketMessage->isSubmitted() && $formAddTicketMessage->isValid()) {
                         $this->ticketUtils->createTicketMessage(array(
-                                'ticket'=>$ticket,
-                                'message'=> $formAddTicketMessage->get('message')->getData(),
-                                'answerByAdmin'=>true
+                                'ticket' => $ticket,
+                                'message' => $formAddTicketMessage->get('message')->getData(),
+                                'answerByAdmin' => true
                         ));
 
                         $this->utils->addFlash('success', 'success.ticket.addMessage');
                         'id' => $ticket->getId()
                 ]);
         }
+
+        public function newAction()
+        {
+                $this->dispatch(EasyAdminEvents::PRE_NEW);
+
+                $entity = $this->executeDynamicMethod('createNew<EntityName>Entity');
+
+                $easyadmin = $this->request->attributes->get('easyadmin');
+                $easyadmin['item'] = $entity;
+                $this->request->attributes->set('easyadmin', $easyadmin);
+
+                $fields = $this->entity['new']['fields'];
+
+                $newForm = $this->executeDynamicMethod('create<EntityName>NewForm', [$entity, $fields]);
+
+                if ($this->request->request->get('user')) {
+                        $userRepo = $this->em->getRepository(UserInterface::class);
+                        $newForm->get('user')->setData($userRepo->find($this->request->request->get('user')));
+                }
+
+                if ($this->request->request->get('orderId')) {
+                        $newForm->get('orderId')->setData($this->request->request->get('orderId'));
+                }
+
+
+                $newForm->handleRequest($this->request);
+
+                if ($newForm->isSubmitted() && $newForm->isValid()) {
+
+                        if ($newForm->get('orderId')->getData()) {
+                                $orderShopRepo = $this->em->getRepository(OrderShopInterface::class);
+                                $orderShop = $orderShopRepo->find($newForm->get('orderId')->getData());
+                                if($orderShop)$entity->setOrderShop($orderShop);
+                        }
+
+
+                        $this->processUploadedFiles($newForm);
+
+                        $this->dispatch(EasyAdminEvents::PRE_PERSIST, ['entity' => $entity]);
+                        $this->executeDynamicMethod('persist<EntityName>Entity', [$entity, $newForm]);
+                        $this->dispatch(EasyAdminEvents::POST_PERSIST, ['entity' => $entity]);
+
+                        $this->utils->addFlash('success', 'success.ticket.addMessage');
+
+                        if ($this->request->isXmlHttpRequest()) {
+                                $response['type'] = 'success';
+                                $response['flashMessages'] = $this->utils->getFlashMessages();
+                                return new Response(json_encode($response));
+                        } else {
+                                return $this->redirectToReferrer();
+                        }
+
+
+                }
+                $this->dispatch(EasyAdminEvents::POST_NEW, [
+                        'entity_fields' => $fields,
+                        'form' => $newForm,
+                        'entity' => $entity,
+                ]);
+
+                $parameters = [
+                        'form' => $newForm->createView(),
+                        'entity_fields' => $fields,
+                        'entity' => $entity,
+                ];
+                if ($this->request->isXmlHttpRequest()) {
+                        $response['modal'] = $this->renderView('@LcShop/backend/ticket/modal/create.html.twig', $parameters);
+                        return new Response(json_encode($response));
+                } else {
+                        return $this->executeDynamicMethod('render<EntityName>Template', ['new', $this->entity['templates']['new'], $parameters]);
+                }
+        }
 }

ShopBundle/Form/Backend/Ticket/TicketTypeType.php

 
         public function buildForm(FormBuilderInterface $builder, array $options)
         {
+       
                 $builder->addEventListener(FormEvents::PRE_SET_DATA, function (FormEvent $event){
                         $builder = $event->getForm()->getParent();
 
                                 'multiple' => false,
                                 'expanded' => false,
                                 'choices' => [
+                                        'field.Ticket.typeOptions.' . Ticket::TYPE_MESSAGE_FROM_PDL => Ticket::TYPE_MESSAGE_FROM_PDL,
                                         'field.Ticket.typeOptions.' . Ticket::TYPE_GENERAL_QUESTION => Ticket::TYPE_GENERAL_QUESTION,
                                         'field.Ticket.typeOptions.' . Ticket::TYPE_PRODUCT_UNAVAILABLE => Ticket::TYPE_PRODUCT_UNAVAILABLE,
                                         'field.Ticket.typeOptions.' . Ticket::TYPE_PRODUCT_ERROR => Ticket::TYPE_PRODUCT_ERROR,

ShopBundle/Model/Ticket.php

         const TYPE_TECHNICAL_PROBLEM = 'technical-problem' ;
         const TYPE_GENERAL_QUESTION = 'general-question' ;
         const TYPE_POULTRY_BOOKING = 'poultry-booking' ;
+        const TYPE_MESSAGE_FROM_PDL = 'message-from-pdl' ;
 
 
         const TICKET_STATUS_OPEN = 'open' ;

ShopBundle/Resources/public/js/backend/script/default/init-common.js

     initButtonConfirm()
     initNotice();
     initBtnEditReminder();
+    initBtnWriteToUser();
     $('form').on('focus', 'input[type=number]', function (e) {
         $(this).on('wheel.disableScroll', function (e) {
             e.preventDefault()
     });
 
 }
+function initBtnWriteToUser(){
+    $('#btn-ticket-write-to-user').on('click', function () {
+        $btn = $(this);
+        var order = '';
+        if($btn.data('order')) {
+            order = '&orderId=' + $btn.data('order');
+        }
+        $.ajax({
+            url: $btn.data('url'),
+            data: "user="+$btn.data('user')+order,
+            method: "POST",
+            dataType: "json",
+            success: function (response) {
+                $('body').append(response.modal);
+                initModalNewTicket();
+            }
+        });
+    });
+}
+function initModalNewTicket(){
+    $('#modal-new-ticket select.form-control').each(function (i, elm) {
+        if (!$(this).hasClass('disable-select2')) {
+            setSelect2($(elm));
+        }
+    });
+    $('#modal-new-ticket').modal('show');
+    log($('#modal-new-ticket .btn-save'));
+    $('#modal-new-ticket .btn-save').on('click', function (){
+        $form = $(this).parents('form');
+        if(checkFormValidity('#'+$form.prop('id'))) {
+            $('#modal-new-ticket').modal('hide');
+
+            $.ajax({
+                url: $form.prop('action'),
+                data: $form.serialize(),
+                method: $form.prop('method'),
+                dataType: "json",
+                success: function (response) {
+                    setFlashMessages(response.flashMessages);
+                    $('#modal-new-ticket').remove();
+                }
+            });
+        }
+    })
+}

ShopBundle/Resources/translations/lcshop.fr.yaml

         type: Catégorie
         message: Votre réponse
         typeOptions:
+            message-from-pdl: Messsage de l'équipe Place du Local
             general-question: Questions générales
             product-unavailable: Produit manquant
             product-error: Erreur sur un produit
         add: Ajouter un pense-bête
     address:
         add: Ajouter une adresse
+    ticket:
+        writeToUser: Écrire à l'utilisateur
 resetting:
     check_email: |
         Un e-mail vous a été envoyé. Il contient un lien sur lequel il vous faudra cliquer pour réinitialiser votre mot de passe. Si vous ne recevez pas d'email, vérifiez votre dossier spam ou essayez à nouveau.

ShopBundle/Resources/views/backend/order/show-cart.html.twig

 {% import '@LcShop/backend/default/block/macros.html.twig' as macros %}
 {% import '@LcShop/backend/order/macros.html.twig' as order_macros %}
 
+ {% block global_actions %}
+     {% if entity.user is not null %}
+         <button id="btn-ticket-write-to-user"
+                 data-url="{{ path('easyadmin', {'entity': 'Ticket', 'action': 'new'}) }}"
+                 data-user="{{ entity.user.id }}"
+                 class="btn-sm btn-success"
+                 type="button"><i class="fa fa-pen-alt"></i> {{ "action.ticket.writeToUser"|trans }}
+         </button>
+     {% endif %}
+ {% endblock %}
+
 {% block main %}
 
     <div class="lc-vue-js-container" id="lc-order-edit">

ShopBundle/Resources/views/backend/order/show-order.html.twig

 {% import '@LcShop/backend/default/block/macros.html.twig' as macros %}
 {% import '@LcShop/backend/order/macros.html.twig' as order_macros %}
 
+ {% block global_actions %}
+     {% if entity.user is not null %}
+         <button id="btn-ticket-write-to-user"
+                 data-url="{{ path('easyadmin', {'entity': 'Ticket', 'action': 'new'}) }}"
+                 data-user="{{ entity.user.id }}"
+                 data-order="{{ entity.id }}"
+                 class="btn-sm btn-success"
+                 type="button"><i class="fa fa-pen-alt"></i> {{ "action.ticket.writeToUser"|trans }}
+         </button>
+     {% endif %}
+ {% endblock %}
+
 {% block main %}
 
     <div class="lc-vue-js-container" id="lc-order-edit">

ShopBundle/Resources/views/backend/ticket/modal/create.html.twig

+
+{% embed "@LcShop/backend/default/block/embed_modal.twig" %}
+    {% trans_default_domain 'lcshop' %}
+
+    {% block id %}modal-new-ticket{% endblock %}
+    {% block title %}{{ "action.ticket.writeToUser"|trans }}{% endblock %}
+
+    {% block form_start %}
+        {{ form_start(form, {'attr': { 'id' : 'newTicket', 'action': path('easyadmin', {'entity' : 'Ticket', 'action': 'new'})}}) }}
+        {% form_theme form '@LcShop/backend/form/custom_modal_bootstrap_4.html.twig' %}
+    {% endblock %}
+
+    {% block content %}
+        <div class="col">
+            {{ form_row(form.user) }}
+            {{ form_row(form.subject) }}
+            <p>
+                <strong>Ce ticket concernera la commande #{{ form.orderId.vars.value }}</strong><br />
+                <i>Si vous le souhaitez pas, écriver à l'utilisateur depuis l'onglet utilisateur</i>
+            </p>
+            {{ form_rest(form) }}
+        </div>
+    {% endblock %}
+
+    {% block footer %}
+        {{ parent() }}
+        <button type="button" class="btn btn-primary  btn-save" >{{ 'action.send'|trans }}</button>
+        {#{{ form_rest(form) }}#}
+    {% endblock %}
+
+    {% block form_end %}
+        {{ form_end(form) }}
+    {% endblock %}
+
+{% endembed %}

ShopBundle/Resources/views/backend/user/edit.html.twig

-{% extends app.request.query.get('action') == 'edit'  ? '@LcShop/backend/default/edit.html.twig' : '@LcShop/backend/default/new.html.twig'  %}
+{% extends app.request.query.get('action') == 'edit'  ? '@LcShop/backend/default/edit.html.twig' : '@LcShop/backend/default/new.html.twig' %}
 {% trans_default_domain 'lcshop' %}
+
+ {% block global_actions %}
+     <button id="btn-ticket-write-to-user"
+             data-url="{{ path('easyadmin', {'entity': 'Ticket', 'action': 'new'}) }}"
+             data-user="{{ entity.id }}"
+             class="btn-sm btn-success"
+             type="button"><i class="fa fa-pen-alt"></i> {{ "action.ticket.writeToUser"|trans }}</button>
+
+ {% endblock %}
+
 {% block entity_form %}
     {% import '@LcShop/backend/default/block/macros.html.twig' as macros %}
     {{ form_start(form) }}
     {% form_theme form '@LcShop/backend/form/custom_bootstrap_4.html.twig' %}
     <div class="row">
-         <div class="col-7">
-        {{ macros.card_start() }}
-             <div class="col">
-                 {% for field in form.children %}
-                     {{ form_row(field) }}
-                 {% endfor %}
-             </div>
-        {{ macros.card_end() }}
-         </div>
+        <div class="col-7">
+            {{ macros.card_start() }}
+            <div class="col">
+                {% for field in form.children %}
+                    {{ form_row(field) }}
+                {% endfor %}
+            </div>
+            {{ macros.card_end() }}
+        </div>
 
 
         <div class="col-5">
+
             <div class="row" id="user-addresses">
-            {% for address in entity.addresses %}
-                {% if address.status >=0 %}
-                {% include '@LcShop/backend/user/block_useraddress.html.twig' %}
-                {% endif %}
-            {% endfor %}
+                {% for address in entity.addresses %}
+                    {% if address.status >=0 %}
+                        {% include '@LcShop/backend/user/block_useraddress.html.twig' %}
+                    {% endif %}
+                {% endfor %}
             </div>
-            <button type="button" data-url="{{ path('easyadmin', {"action": 'editAddressUser', 'entity': 'User', 'id': entity.id, 'addressId': 'new'}) }}"
-                    class="btn btn-primary btn-add-user-address" ><i class="fa fa-plus"></i> {{ 'action.address.add'|trans }}
+            <button type="button"
+                    data-url="{{ path('easyadmin', {"action": 'editAddressUser', 'entity': 'User', 'id': entity.id, 'addressId': 'new'}) }}"
+                    class="btn btn-primary btn-add-user-address"><i
+                        class="fa fa-plus"></i> {{ 'action.address.add'|trans }}
             </button>
 
         </div>

ShopBundle/Resources/views/backend/usermerchant/show.html.twig

 {% extends '@LcShop/backend/default/show.html.twig' %}
 
 {% trans_default_domain 'lcshop' %}
+
+{% block global_actions %}
+    <button id="btn-ticket-write-to-user"
+            data-url="{{ path('easyadmin', {'entity': 'Ticket', 'action': 'new'}) }}"
+            data-user="{{ entity.user.id }}"
+            class="btn-sm btn-success"
+            type="button"><i class="fa fa-pen-alt"></i> {{ "action.ticket.writeToUser"|trans }}</button>
+{% endblock %}
+
 {% block main %}
 
     <div class="row">
                                 <td class="sorted">{{ creditHistory.id }}</td>
                                 <td class="association">{{ creditHistory.type }}</td>
                                 <td class="">{{ creditHistory.amountInherited }} €</td>
-                                <td class="">{{ creditHistory.meanPaymentInherited  }}</td>
+                                <td class="">{{ creditHistory.meanPaymentInherited }}</td>
                                 <td class="">{{ creditHistory.paidAtInherited |date('d-m-y') }}</td>
-                                <td class="">{{ creditHistory.referenceInherited  }}</td>
-                                <td class="">{{ creditHistory.commentInherited  }}</td>
+                                <td class="">{{ creditHistory.referenceInherited }}</td>
+                                <td class="">{{ creditHistory.commentInherited }}</td>
                             </tr>
 
                         {% else %}
 
 {% block head_stylesheets %}
     {{ parent() }}
-    <link rel="stylesheet" href="{{ asset('bundles/lcshop/css/backend/adminlte/plugins/datatables/fixedHeader.dataTables.min.css') }}">
+    <link rel="stylesheet"
+          href="{{ asset('bundles/lcshop/css/backend/adminlte/plugins/datatables/fixedHeader.dataTables.min.css') }}">
     <link rel="stylesheet"
           href="{{ asset('bundles/lcshop/css/backend/adminlte/plugins/datatables/dataTables.bootstrap4.min.css') }}">
 {% endblock %}

ShopBundle/Services/TicketUtils.php

                 $ticketMessage->setStatus(1) ;
                 $ticketMessage->setTicket($ticket) ;
                 $ticketMessage->setMessage($params['message']) ;
-                if(isset($params['answerByAdmin']) && $params['answerByAdmin'])$ticketMessage->setAnswerByAdmin(true);
+                if(isset($params['createByAdmin']) && $params['createByAdmin'])$ticketMessage->setAnswerByAdmin(true);
                 $this->em->persist($ticketMessage);
 
                 $this->em->flush() ;
 
-                // envoi email au client
-                $this->mailUtils->send([
-                        MailUtils::SUBJECT => 'Nouvelle demande',
-                        MailUtils::TO_EMAIL => $email,
-                        MailUtils::CONTENT_TEMPLATE => 'mail/ticket-new',
-                        MailUtils::CONTENT_DATA =>  [
-                                'firstname' => $firstname,
-                                'ticket' => $ticket
-                        ],
-                ]) ;
+                if(isset($params['createByAdmin']) && $params['createByAdmin']) {
+                        // envoi email au client
+                        $this->mailUtils->send([
+                                MailUtils::SUBJECT => 'Vous avez reçu un nouveau message',
+                                MailUtils::TO_EMAIL => $email,
+                                MailUtils::CONTENT_TEMPLATE => 'mail/ticket-new-by-admin',
+                                MailUtils::CONTENT_DATA => [
+                                        'firstname' => $firstname,
+                                        'ticket' => $ticket
+                                ],
+                        ]);
+                }else{
+                        $this->mailUtils->send([
+                                MailUtils::SUBJECT => 'Nouvelle demande',
+                                MailUtils::TO_EMAIL => $email,
+                                MailUtils::CONTENT_TEMPLATE => 'mail/ticket-new',
+                                MailUtils::CONTENT_DATA => [
+                                        'firstname' => $firstname,
+                                        'ticket' => $ticket
+                                ],
+                        ]);
+                }
 
 
                 $this->notifyAdmin($ticket, $ticketMessage);