LcShopBundle/ShopBundle/Services/TicketUtils.php

<?php

namespace Lc\ShopBundle\Services ;

use App\Entity\TicketMessage;
use Doctrine\ORM\EntityManagerInterface;
use Lc\ShopBundle\Context\MerchantUtilsInterface;
use Lc\ShopBundle\Context\OrderShopInterface;
use Lc\ShopBundle\Context\TicketInterface;
use Lc\ShopBundle\Context\TicketMessageInterface;
use Lc\ShopBundle\Model\Ticket;

class TicketUtils
{
        protected $em ;
        protected $merchantUtils ;

        public function __construct(EntityManagerInterface $em, MerchantUtilsInterface $merchantUtils)
        {
                $this->em = $em ;
                $this->merchantUtils = $merchantUtils ;
        }

        public function createTicket($params): TicketInterface
        {
                $classTicket = $this->em->getClassMetadata(TicketInterface::class)->getName() ;
                $ticket = new $classTicket ;
                $ticket->setMerchant($this->merchantUtils->getMerchantCurrent()) ;
                $ticket->setStatus(1) ;

                if(isset($params['user'])) {
                        $ticket->setUser($params['user']) ;
                }
                else {
                        $ticket->setVisitorFirstname($params['visitorFirstname']) ;
                        $ticket->setVisitorLastname($params['visitorLastname']) ;
                        $ticket->setVisitorEmail($params['visitorEmail']) ;
                        $ticket->setVisitorToken(uniqid()) ;
                }

                $ticket->setStatus(Ticket::TICKET_STATUS_OPEN) ;
                $ticket->setType($params['type']) ;
                if(isset($params['orderShop']) && $params['orderShop'] && $params['orderShop'] instanceof OrderShopInterface) {
                        $ticket->setOrderShop($params['orderShop']) ;
                }
                $ticket->setSubject($params['subject']) ;
                $this->em->persist($ticket);

                $classTicketMessage = $this->em->getClassMetadata(TicketMessageInterface::class)->getName() ;
                $ticketMessage = new $classTicketMessage ;
                $ticketMessage->setStatus(1) ;
                $ticketMessage->setTicket($ticket) ;
                $ticketMessage->setMessage($params['message']) ;
                $this->em->persist($ticketMessage);

                $this->em->flush() ;

                return $ticket ;
        }

        public function createTicketMessage($params)
        {
                $classTicketMessage = $this->em->getClassMetadata(TicketMessageInterface::class)->getName() ;
                $ticketMessage = new $classTicketMessage ;

                $ticket = $params['ticket'] ;

                $ticketMessage->setStatus(1) ;
                $ticketMessage->setTicket($ticket) ;
                $ticketMessage->setMessage($params['message']) ;
                if(isset($params['answerByAdmin']) && $params['answerByAdmin']) {
                        $ticketMessage->setAnswerByAdmin($params['answerByAdmin']) ;
                }
                $this->em->persist($ticketMessage);

                if(isset($params['closeTicket']) && $params['closeTicket']) {
                        $ticket->setTicketStatus(Ticket::TICKET_STATUS_CLOSED) ;
                }


                $ticket->setUpdatedAt(new \DateTime()) ;
                $this->em->persist($ticket);

                $this->em->flush() ;

                return $ticketMessage ;
        }
}